Working with Microsoft Office 365: Running Your Small Business in the Cloud


Take control of your small business communication and increase your productivity—with Microsoft Office 365 cloud services. Through extensive walkthroughs, easy-to-follow procedures, and real-world tips, you’ll learn how to implement Office 365 for professionals and small businesses—without having to be an IT expert. You’ll also gain valuable knowledge on configuring, ...

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Take control of your small business communication and increase your productivity—with Microsoft Office 365 cloud services. Through extensive walkthroughs, easy-to-follow procedures, and real-world tips, you’ll learn how to implement Office 365 for professionals and small businesses—without having to be an IT expert. You’ll also gain valuable knowledge on configuring, deploying, and maintaining Office 365 no matter which plan you choose.

Discover how to:

  • Deploy and manage Office 365 cloud services quickly and easily
  • Improve your business image with a custom website and email domain name
  • Set up Office 365 on individual business PCs and simply migrate your email
  • Share lists, calendars, and contacts with Microsoft Outlook® and Exchange Online
  • Stay connected to your business almost anywhere through mobile devices
  • Optimize team collaboration and file sharing using Microsoft SharePoint® Online
  • Keep in touch with important contacts using instant messaging, conferencing, and video
  • Use Microsoft Lync® Online to chat in real-time, or augment phone calls with text
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Product Details

  • ISBN-13: 9780735658998
  • Publisher: Microsoft Press
  • Publication date: 5/16/2012
  • Series: Business Skills Series
  • Pages: 370
  • Product dimensions: 7.40 (w) x 8.90 (h) x 1.00 (d)

Meet the Author

Brett Hill, Microsoft Office 365 MVP, is a consultant, speaker, trainer, and author, specializing in cloud computing and online services. He was formerly a Partner Technical Readiness Manager for Online Services at Microsoft and currently operates the popular site and offers Office 365 training services through

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Table of Contents

Support & Feedback;
Errata & Book Support;
We Want to Hear from You;
Stay in Touch;
Chapter 1: Office 365: A Big Deal for Small Business;
1.1 What Is a Cloud Service?;
1.2 How Can My Company Benefit from Office 365?;
1.3 What’s Included in Office 365?;
1.4 Next Steps;
Chapter 2: Choosing an Office 365 Plan;
2.1 The E Plans;
2.2 Office Professional Plus;
2.3 The K Plans;
2.4 Scenarios That Are Not a Good Fit;
2.5 For More Information;
Chapter 3: Signing Up for the Office 365 P1 Plan;
3.1 The Free Trial;
3.2 Sign Up for the Trial;
3.3 Purchase the Service;
3.4 Next Steps;
Chapter 4: The Dual Purpose Office 365 Portal;
4.1 The Main Menu;
4.2 The Home Page;
4.3 The Office 365 Admin Portal;
4.4 Put the Portal to Work;
Chapter 5: Working with User Accounts;
5.1 Password Best Practices;
5.2 Add a New User;
5.3 Bulk Add Users;
5.4 Reset Passwords;
5.5 Delete a User;
5.6 Edit User Information;
5.7 Adding Users Recap;
Chapter 6: Working with Custom Domains;
6.1 About Domains and DNS;
6.2 Add a Domain: Common Steps;
6.3 Add a Domain by Using the Domain Quickstart Wizard;
6.4 Add a Domain Without the Domain Quickstart Wizard;
6.5 Add a Domain Without Redirecting DNS;
6.6 Multiple Domains;
6.7 SharePoint Online and Custom Domains;
6.8 Final Thoughts;
Chapter 7: Desktop Setup and Migration;
7.1 Cleaning House;
7.2 Document Your Existing Setup;
7.3 Migration Options;
7.4 Set Up Your Desktop for Office 365;
7.5 Import Mail, Contacts, and Other Settings from a PST;
7.6 Import Contacts and Other Data by Using a CSV File;
7.7 Import Calendar Information by Using an iCAL File;
7.8 Next Steps;
Chapter 8: Working with Outlook Web App;
8.1 Personalization;
8.2 External Contacts;
8.3 Add and Administer a Distribution Group;
8.4 Connected Accounts: Add an Existing Mail Service to Office 365;
8.5 Add and Administer a Conference Room;
8.6 Wipe Your Cell Phone;
8.7 Enable and Configure the Personal Archive;
8.8 For More Information;
Chapter 9: Working with Mobile Devices;
9.1 Windows Phones;
9.2 Exchange ActiveSync Devices;
9.3 BlackBerry;
9.4 The Mobile Phone Setup Wizard;
9.5 Use SharePoint Online with a Mobile Device;
9.6 Microsoft Lync 2010 Mobile;
9.7 Mobile Device Administration;
9.8 Connection Is Key;
Chapter 10: Improving Your Business Image and Productivity with Outlook;
10.1 Improve Your Image;
10.2 Improve Your Productivity;
10.3 For More Information;
Chapter 11: Working with SharePoint Online;
11.1 SharePoint Online Structure and Terminology;
11.2 Access SharePoint Online;
11.3 Use Office Web Apps;
11.4 Add Files to SharePoint Online;
11.5 Create Folders for Shared Documents;
11.6 Open SharePoint Files by Using Windows Explorer;
11.7 Troubleshoot Open With Windows Explorer;
11.8 Create a New Document Library;
11.9 Add Alerts to the Document Library;
11.10 Library Settings;
11.11 Publish a Document Library to Outlook;
11.12 Work with SharePoint Online Documents in Microsoft Office;
11.13 Edit the Team Site Page;
11.14 Create New Sites;
11.15 Work with Lists;
11.16 Invite External Users to Share Documents;
11.17 Mobile Devices;
11.18 Publish a Public Website;
11.19 Advanced Topics and Resources;
11.20 For More Information;
Chapter 12: Working with Lync Online;
12.1 Get to Know the Lync 2010 Client;
12.2 Personalize Lync 2010;
12.3 Add Contacts;
12.4 Use the Contact Card;
12.5 Presence and Lync Online;
12.6 IM;
12.7 Voice Calls;
12.8 Share;
12.9 Invite Others to Online Meetings;
12.10 Join Meetings;
12.11 Meeting Setup and Preparation;
12.12 Manage the Meeting;
12.13 Lync Online Administration;
12.14 For More Information;
Deployment Checklist;

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