Working with the Enemy: How to Survive and Thrive with Really Difficult People

Overview

Working with the Enemy describes survival strategies for working with 15 very difficult personality types.  It shows how to take control of an “enemy” situation and turn it around.  The book clarifies what makes these “enemies” so difficult, and it shows how to deal with them and prevent future difficult situations.

 

This book looks in general at how to understand what we are doing “wrong” and gives advice on how to handle ourselves differently.  The many ...

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Working with the Enemy: How to Survive and Thrive with Really Difficult People

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Overview

Working with the Enemy describes survival strategies for working with 15 very difficult personality types.  It shows how to take control of an “enemy” situation and turn it around.  The book clarifies what makes these “enemies” so difficult, and it shows how to deal with them and prevent future difficult situations.

 

This book looks in general at how to understand what we are doing “wrong” and gives advice on how to handle ourselves differently.  The many case studies, tips, techniques and strategies will help readers respond to "enemy" co-workers in a thoughtful, strategic, and constructive way.

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Product Details

  • ISBN-13: 9780749454678
  • Publisher: Kogan Page, Ltd.
  • Publication date: 10/1/2009
  • Pages: 160
  • Sales rank: 1,458,047
  • Product dimensions: 5.50 (w) x 8.50 (h) x 0.60 (d)

Meet the Author

Mike Leibling is a writer, coach and mentor. After working at Saatchi & Saatchi as a Strategic Planning Director, he founded Strategy StrategyT to help people and organizations overcome and prevent difficult situations.

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Table of Contents

Introduction 1

Pt. 1 First things first: The Ten Essential Survival Strategies for Keeping Cool in the Heat of Battle 3

1 Essential Survival Strategy 1: Communicate Extra Calmly and Clearly 7

2 Essential Survival Strategy 2: Keep Things Real and in Perspective 19

3 Essential Survival Strategy 3: Don't Feel Pressured into Acting too Soon 25

4 Essential Survival Strategy 4: Stop Feeling there are No Choices 29

5 Essential Survival Strategy 5: Don't Let the 'Enemy' Dwell on your Mind 33

6 Essential Survival Strategy 6: Don't Let the 'Enemy' Pull your Strings 39

7 Essential Survival Strategy 7: Don't Automatically Believe Other People 47

8 Essential Survival Strategy 8: Don't Let the Past Block your Future 59

9 Essential Survival Strategy 9: Don't Take it Personally - Take it 'Behaviourally' Instead 63

10 Essential Survival Strategy 10: Look After Yourself 73

Pt. 2 The Fifteen Toughest Types of 'Enemy' with Survive and Thrive Strategies 87

11 Type 1: People Who Bully 89

12 Type 2: People Who Put their own Needs First 93

13 Type 3: People Who are Hard to Connect With 95

14 Type 4: People Who are Out of their Depth 97

15 Type 5: People Who Meddle 101

16 Type 6: People Who are Fickle 103

17 Type 7: People Who are Unlike Me 107

18 Type 8: People Who are Like Me 109

19 Type 9: People Who are Close to Me 111

20 Type 10: Me Myself 113

21 Type 11: Everybody Else 115

22 Type 12: People Who Regard Me as a Type, Not a Person 117

23 Type 13: People Who 'Change' Me 119

24 Type 14: People Who Bring out the Rescuer in Me 121

25 Type 15: People WhoBring out the Rebel in Me, the Worst in Me 123

Pt. 3 Getting New Information for New Ways of Moving Forward 125

Introduction 125

26 Top Tips For Information Gathering 127

27 Information Questionnaire 131

Pt. 4 Get Planning to Transform your 'Enemy' Situation Calmly 145

Introduction 145

28 Getting your Goal Plan Ready 147

29 Making your Goal Plan Happen and Getting What you Want 155

30 Thinking the Unthinkable 165

Index 171

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