Workplace by Design: Mapping the High-Performance Workscape / Edition 1

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When Hurricane Andrew smashed through Burger King's world headquarters in Miami, it destroyed "Mahogany Row," a floor of imposing executive suites. In the aftermath, everyone from managers and telephone operators to the CEO found themselves in sneakers and jeans, working in the unsheltered space of a prefab office. This makeshift building so stimulated the business that Burger King changed its workspace and forever relinquished its territorial office hierarchy.Space is an organization's second most valuable asset. Yet little attention is paid to how it supports the new ways in which today's organizations operate—-teamwork, flattened hierarchies, telecommuting, collaborating across functions. Workplace by Design shows CEOs and managers alike how to put aside and rethink conventional, awkward notions of space utilization based on hierarchy and status—notions that pit people against each other in turf wars, tear apart teams, and tie up company cash. Using illustrative examples from Digital Equipment Corporation, Steelcase, and others, the authors show how team environments, non-territorial offices and other strategies can support business objectives, energize employees, and produce a more competitive organization.

The authors show CEOs and managers how to put aside and rethink conventional awkward notions of space based on hierarchy and status that pit people against each other in turf wars. The authors show how team environments, non-territorial offices and other strategies can support business objectives and result in a more competitive organization.

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Editorial Reviews

From the Publisher
"Workplace by Design provides executive leadership with thenecessary expert advice and technical guidance to deliver andmanage the new workplaces in a way that matches exceptional costsavings with extraordinary organizational effectiveness."—Michael A. Bell, director, Corporate Real Estate, The Dun& Bradstreet Corporation

"This book picks up where Handy's The Age of Unreason leavesoff. It poses a case for a leader to contemplate his or her companyas an 'ecosystem' and to reframe issues of the employee environmentas akey strategic function and not a tactical after thought."—Laurie Coots, director of Business Development,Chiat/Day

•A very readable and practical book? Offers a number ofinteresting perspectives on organisational consulting?? (TheOccupational Psychologist, December 2002)

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Product Details

  • ISBN-13: 9780787900472
  • Publisher: Wiley
  • Publication date: 4/21/1995
  • Series: Management Series
  • Edition description: 1st ed
  • Edition number: 1
  • Pages: 256
  • Sales rank: 952,756
  • Product dimensions: 7.50 (w) x 9.25 (h) x 0.52 (d)

Meet the Author

FRANKLIN BECKER is director of the International Workplace Studies Program at Cornell University and president of Becker-Sims Associates, Inc.

FRITZ STEELE was formerly on the faculty of Yale and Harvard Universities, and is a principal and founder of the Portsmouth Consulting Group.

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Table of Contents

Part One: The Workspace as a Tool for Achieving Goals.

1. Space: The Organizations Second Most Expensive Resource.

2. Understanding Organizational Ecology.

3. Rethinking Status, Identity, and Space.

4. Designing to Accommodate Change.

5. Making Space for Teamwork.

6. Creating a Healthy Environment.

7. Supporting Remote Work.

8. Making Effective Use of Non-Territorial Offices.

9. Developing an Integrated Workplace Strategy.

Part Two: Putting Space to Work.

10. Up-Front Planning: Launching a Vision-Driven Workplace.

11. The Role of Leadership: Championing the Workplace Vision.

12. Quality and Return on Investment: Spending Money Where It WillMake a Difference.

13. Making It Happen: Turning Workplace Vision Into Reality.

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