Workplace Communications: The Basics / Edition 6

Workplace Communications: The Basics / Edition 6

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by George J. Searles
     
 

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ISBN-10: 0321916786

ISBN-13: 9780321916785

Pub. Date: 07/01/2013

Publisher: Pearson

This book focuses on the basics of workplace writing by emphasizing practical applications. Written in a simple, conversational style, this book is both accessible and useful, incorporating numerous examples, illustrations, and exercises among the core topics. Includes sample cover letters, resumes, and follow-up letters; outlines

Overview

This book focuses on the basics of workplace writing by emphasizing practical applications. Written in a simple, conversational style, this book is both accessible and useful, incorporating numerous examples, illustrations, and exercises among the core topics. Includes sample cover letters, resumes, and follow-up letters; outlines proper office correspondence; describes effective visuals; details effective oral presentations; and instructs how to prepare both long and short reports. For anyone who uses technical or business writing in the workplace.

Product Details

ISBN-13:
9780321916785
Publisher:
Pearson
Publication date:
07/01/2013
Edition description:
Older Edition
Pages:
302
Sales rank:
148,607
Product dimensions:
7.40(w) x 9.00(h) x 0.60(d)

Table of Contents

Preface.

Introduction.

1. The Keys to Successful Communication: Purpose, Audience, and Tone.
Purpose.
Audience.
Tone

2. Correspondence: Memos and Letters.
Memos.
Letters

3. Effective Visuals: Tables, Graphs, Charts, and Illustrations.
Principles of effective visuals.
Tables.
Graphs.
Charts.
Illustrations

4. Short Reports: Page Design, Formats, and Types of Reports.
Page Design.
Report Formats: Memo, Letter, and Booklet.
Types of Report

5. Summaries.
Types of Summaries: Descriptive, Informative, and Evaluative

6. Mechanism and Process/Procedure Descriptions.
Mechanism Description.
Process/Procedure Description

7. Instructions.
Instructions.

8. Job Application Process: Letter, Risumi, Interview, and Follow-Up.
Application Letter.
Resume.
Interview.
Follow-up

9. Oral Presentations: Preparation and Delivery.
Preparation.
Delivery

10. Long Reports: Format, Collaboration, and Documentation.
Format.
Collaboration.
Documentation

Appendix A: Ten Strategies to Improve Your Style.

Appendix B: Review of Mechanics: Spelling, Punctuation, and Grammar.

Index.

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