Workplace Violence In Mental And General Healthcare Settings

Overview

The American Psychiatric Foundation Manfred Guttmacher Award Winner for 2012.

Workplace Violence in Mental and General Health Settings provides clinicians, health care administrators, law enforcement professionals and educators with an easily accessible, cross-disciplinary approach to preventing and controlling violence in the workplace. This book condenses the vast literature available on workplace violence and renders it operational—allowing ...

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Overview

The American Psychiatric Foundation Manfred Guttmacher Award Winner for 2012.

Workplace Violence in Mental and General Health Settings provides clinicians, health care administrators, law enforcement professionals and educators with an easily accessible, cross-disciplinary approach to preventing and controlling violence in the workplace. This book condenses the vast literature available on workplace violence and renders it operational—allowing readers to rapidly digest important concepts and put them into action in real-world settings.

Workplace Violence in Mental and General Health Settings draws on knowledge from fields beyond medicine to provide a comprehensive resource on everything from organizational and emergency room violence to self-defense techniques for the health care professional. More than any other, this book guides the reader from theory to practical application of prevention and management methods in the workplace.

Key Features:

- An explanation of violence terminology to enhance readability
- New information on how workplace violence affects quality of care
- Steps to manage high-volume emergency room violence
- Specific training protocol to prevent workplace violence
- A free CD-Rom containing sample workplace violence guidelines, powerpoints, internet links and more

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Editorial Reviews

From The Critics
Reviewer: Steven T. Herron, MD(University of Arizona Health Sciences Center)
Description: Compiled by numerous authors from diverse fields with varied clinical experience related to workplace violence, this book focuses mainly on violence occurring in medical settings, whether against staff or patients.
Purpose: Despite the accumulation of information regarding violent acts in clinical settings, there have been few attempts to compile this data and use it productively as a means to determine methods of preventing future acts. This book attempts to fill this void and begin to answer these questions.
Audience: The book is directed at "clinicians, administrators, security services, law enforcement, judiciary, insurance and pharmaceutical companies, and other businesses that interact with the healthcare system," since each of these groups has a vested interest in educating their personnel about workplace violence in healthcare settings.
Features: Divided into three sections (general issues, workplace violence in healthcare settings, and social policy discussions), this book attempts to combine research and clinical knowledge in a manageable format. It includes some figures, charts, diagrams, and tables, though it is mainly text. A CD-Rom that accompanies the book provides a PowerPoint presentation as well as sample policies in dealing with workplace violence and a violence survey.
Assessment: This book is relatively unique in its approach to educate readers about violence in healthcare settings. It is well documented and researched, but those searching for a systematic manner in which to assess the potential for violence (i.e. use of risk factors, etc.) will be disappointed. This book is meant to be more informative and less directive, and the editor insists "the approaches taken in this book should be taken as operationally helpful, as well as being a work in progress." The CD-ROM has useful information, and the PowerPoint could be adapted for additional needs. Overall, this is a reasonable book that some will find useful.
From The Critics
Reviewer: Steven T. Herron, MD(University of Arizona Health Sciences Center)
Description: Compiled by numerous authors from diverse fields with varied clinical experience related to workplace violence, this book focuses mainly on violence occurring in medical settings, whether against staff or patients.
Purpose: Despite the accumulation of information regarding violent acts in clinical settings, there have been few attempts to compile this data and use it productively as a means to determine methods of preventing future acts. This book attempts to fill this void and begin to answer these questions.
Audience: The book is directed at "clinicians, administrators, security services, law enforcement, judiciary, insurance and pharmaceutical companies, and other businesses that interact with the healthcare system," since each of these groups has a vested interest in educating their personnel about workplace violence in healthcare settings.
Features: Divided into three sections (general issues, workplace violence in healthcare settings, and social policy discussions), this book attempts to combine research and clinical knowledge in a manageable format. It includes some figures, charts, diagrams, and tables, though it is mainly text. A CD-Rom that accompanies the book provides a PowerPoint presentation as well as sample policies in dealing with workplace violence and a violence survey.
Assessment: This book is relatively unique in its approach to educate readers about violence in healthcare settings. It is well documented and researched, but those searching for a systematic manner in which to assess the potential for violence (i.e. use of risk factors, etc.) will be disappointed. This book is meant to be more informative and less directive, and the editor insists "the approaches taken in this book should be taken as operationally helpful, as well as being a work in progress." The CD-ROM has useful information, and the PowerPoint could be adapted for additional needs. Overall, this is a reasonable book that some will find useful.
Read More Show Less

Product Details

  • ISBN-13: 9780763779344
  • Publisher: Jones & Bartlett Learning
  • Publication date: 4/28/2010
  • Edition number: 1
  • Pages: 332
  • Sales rank: 1,036,504
  • Product dimensions: 6.90 (w) x 9.00 (h) x 0.90 (d)

Table of Contents

Contributors vii

Foreword xiii

Acknowledgments xv

Introduction xvii

Unit I Violence-General Issues 1

Chapter 1 Violence: Definitions, Classifications, and the Diverse Literature Michael R. Privitera 3

Chapter 2 The Impact of Violence and Factors Contributing to Violence Michael R. Privitera 9

Chapter 3 Prevention Terminology: Primary, Secondary, Tertiary, and an Evolution of Terms Rose E. Constantino Michael R. Privitera 15

Unit II Workplace Violence in Mental Health and General Healthcare Settings 23

A) Overview of Issues in General and Mental Health Care 23

Chapter 4 Workplace Violence: An Orphaned and Neglected Area in Clinical Settings Michael R. Privitera 25

Chapter 5 Effect of Workplace Violence on Staff, Institution, and Quality of Patient Care Michael R. Privitera Judy Arnetz 29

Chapter 6 An Emerging Awareness of the Role Organizational Culture and Management Style can Play in Triggering Workplace Violence Vaughan Bowie 43

Chapter 7 Workplace Violence in the Healthcare Setting-An Administrative Perspective Kathleen Parrinello Kathleen D. Miller 59

Chapter 8 Intimate Partner Violence at Work and its Economic Impact Corey Nichols-Hadeed Catherine Cerulli 73

Chapter 9 Violence in Medical and Psychiatric Emergency Services Glenn W. Currier Elizabeth J. Santos 83

Chapter 10 National and International Organization Approaches to Workplace Violence in Healthcare Settings Honora Tabone Graham Laing Michael R. Privitera 91

B) Prevention, "Perivention," and Postvention 103

Chapter 11 Reducing Episodes of Patient Assaults in Acute Adult Psychiatric Units: An Interdisciplinary Approach Carole Farley-Toombs 105

Chapter 12 Policy Development in Ambulatory Psychiatric and Chemical Dependency Services Paul Burkat Gloria Baciewicz 117

Chapter 13 Periventions-Critical Time and Location Interventions Surrounding Events or Potential Events Michael R. Privitera 125

Chapter 14 Moving Away from Coercion and Enhancing Patient Dignity and Respect Bob Bowen 135

Chapter 15 Staff Safety and Workplace Violence Education (SAVE) Training Robert L. Weisman 151

Chapter 16 Incident Control, Attack Avoidance, Escape, and Physical Self-Protection Training in Healthcare Settings Jeffrey M. Miller 163

Chapter 17 Security's Role in the Prevention of Workplace Violence in a Hospital Environment Cynthia A. Coates 179

Chapter 18 Law Enforcement and Hospital Security Approaches to Preventing and Responding to Workplace Violence: The Importance of Collaboration Don Kamin Len Wildman 189

Chapter 19 The Intersection of Mentally Ill Individuals and the Criminal Justice System: Legal Culpability of Patients, Prosecution, and Inclusion of Therapeutic Issues in Judicial Outcome Jeannie D. Michalski Michael R. Privitera 209

Chapter 20 Legal Leverage in the Treatment of Adults with Severe Mental Illness J. Steven Lamberti 225

Chapter 21 Employee Assistance Programs and Workplace Violence Joanne A. Dermady Anne E. Lenox 237

Unit III Social Policy Discussions 243

Chapter 22 Understanding Ethical, Legal, and Sociocultural Issues in Workplace Violence Prevention Rose E. Constantino Michael R. Privitera 245

Chapter 23 The Importance of Community Collaborations Michael A. Scharf Mark Gestring Jeffrey Rideout Evelyn I. Bain 265

Chapter 24 Policy, Regulations, and Law for Workplace Violence in Health Care Michael R. Privitera 287

Further Resources 295

Appendix 1 University of Rochester Medical Center-Strong Memorial Hospital Policy on Workplace Violence 297

Appendix 2 Strong Memorial Hospital Patient Protection Plan 299

Appendix 3 Sample Written Policy Statement 301

Index 303

CD-ROM

1 List of Contributors

2 Digest of Chapter Resources

3 Protocol URMC with RPD-Array of Intervention Options

4 Protocols with DA's Office When SMH Staff-Victim

5 Workplace Violence in the Health Sector for Law Enforcement PowerPoint Presentation

6 Strong Health Patient Protection Plan

7 Sample Written Policy Statement

8 University of Rochester Security Services Workplace Violence Response Flow Chart

9 University of Rochester Medical Center-Strong Memorial Hospital Policy on Workplace Violence

10 Strong Behavioral Health Workplace Violence Survey

11 University of Rochester Medical Center Department of Psychiatry Workplace Violence Guideline

12 Further Resources

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