The World Cafe: Shaping Our Futures Through Conversations That Matterby Juanita Brown, David Isaacs, Margaret J Wheatley
Pub. Date: 05/28/2005
Publisher: Berrett-Koehler Publishers, Inc.
The World Cafe is a flexible, easy-to-use process for fostering collaborative dialogue, sharing mutual knowledge, and discovering new opportunities for action. Based on living systems thinking, this innovative approach creates dynamic networks of conversation that can catalyze an organization or community's own collective intelligence around its most important questions.
Filled with stories of actual Cafe dialogues in business, education, government, and community organizations across the globe, this uniquely crafted book demonstrates how the World Cafe can be adapted to any setting or culture. Examples from such varied organizations as Hewlett-Packard, American Society for Quality, the nation of Singapore, the University of Texas, and many others, demonstrate the process in action.
Along with its seven core design principles, The World Cafe offers practical tips for hosting "conversations that matter" in groups of any size- strengthening both personal relationships and people's capacity to shape the future together.
- Berrett-Koehler Publishers, Inc.
- Publication date:
- Edition description:
- New Edition
- Sales rank:
- Product dimensions:
- 7.36(w) x 9.48(h) x 0.82(d)
Most Helpful Customer Reviews
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Authors David Isaacs and Juanita Brown came up with the idea for the World Café when they tried to rescue a meeting in their home that was threatening to turn into a disaster. Leaders from the Skandia Corporation were supposed to have a discussion on their northern California home¿s beautiful patio. Unfortunately, it was pouring. Brown and Isaacs had to squeeze 24 Swedes into their living room. They hastily covered small TV tables with sheets of newsprint anchored with small flower vases. Soon, the place looked like a coffee shop. The delighted guests began conversing immediately, eventually moving among the small groups to hear what others had to say. Thus, the World Café movement was born. Isaacs and Brown include many stories about ways that organizations have used World Café conversations. They provide lists, drawings and discussion questions. Brown¿s commentary on process and principles weaves all this together. She makes grand claims for this approach, believing that conversation is the wave of the future and the best way for people to learn and change. Jargon alert: the authors truly adore New Age gobbledygook. One example suffices: 'Optimum learning and development occur in systems in which there is a rich web of interactions, along with an environment of novelty where new opportunities and spaces of possibility can be explored.' Despite such warm-hearted mush, we recommend this book to managers who are willing to experiment with an innovative meeting format that lets them synthesize experts¿ ideas with the experiences of their own people.
This book is amazingly thorough. It includes the theory as well as the process of The World Cafe. This process enables people to enter into conversations that generate shared meaning, new ideas and deeper relationships. I have participated in World cafes and am delighted that a book is now available. Stories from around the world convey the many varieties of World cafes possible. The book alsosheds light on the metaphor of World cafe -- the way we as humans literally shape our future through networks of meaningful conversation.