Writing for Interaction: Crafting the Information Experience for Web and Software Apps

Writing for Interaction: Crafting the Information Experience for Web and Software Apps

by Linda Newman Lior
     
 

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Writing for Interaction focuses on the art of creating the information experience as it appears within software and web applications, specifically in the form of user interface text. It also provides strategies for ensuring a consistent, positive information experience across a variety of delivery mechanisms, such as online help and social media.

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Overview

Writing for Interaction focuses on the art of creating the information experience as it appears within software and web applications, specifically in the form of user interface text. It also provides strategies for ensuring a consistent, positive information experience across a variety of delivery mechanisms, such as online help and social media.

Throughout this book, you'll learn simple techniques for writing consistent text with the right tone, how to select content delivery mechanisms, and how straightforward, clear layouts contribute to your customer's ability to interact with your application. Broken down into five sections, the book completely covers the information experience design process from beginning to end starting with understanding the user to evaluating the work. You’ll cover everything from understanding your users and their needs, to creating personas, designing the IX strategy, creating your information, and evaluating the resulting information experience. This is your one-stop reference to information experience!

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Editorial Reviews

From the Publisher
"Here [Lior] explains how to design and create the content that customers rely on to interact with a software application successfully - such as the labels on virtual buttons to click, or step-by-step instructions displayed on pages. The information would be useful for technical writers and instructional designers, or whoever on the development team is responsible for writing, editing, or reviewing the user interface text."—Reference & Research Book News, October 2013

Product Details

ISBN-13:
9780123948137
Publisher:
Elsevier Science
Publication date:
04/19/2013
Pages:
292
Sales rank:
1,493,954
Product dimensions:
7.50(w) x 9.20(h) x 0.70(d)

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