BN.com Gift Guide

You Can Always Sell More: How to Improve Any Sales Force

Overview

The sales manager's step-by-step guide to better team performance

As an experienced sales manager, how do you improve your team's performance? Which selling skills, developed to their fullest potential, have the greatest impact on revenues and profitability? You Can Always Sell More will guide you through a proven step-by-step system for evaluating, training, and coaching your sales force. It will help you establish a simple and effective evaluation and improvement planning ...

See more details below
Other sellers (Hardcover)
  • All (11) from $1.99   
  • New (2) from $24.37   
  • Used (9) from $1.99   
Sending request ...

Overview

The sales manager's step-by-step guide to better team performance

As an experienced sales manager, how do you improve your team's performance? Which selling skills, developed to their fullest potential, have the greatest impact on revenues and profitability? You Can Always Sell More will guide you through a proven step-by-step system for evaluating, training, and coaching your sales force. It will help you establish a simple and effective evaluation and improvement planning process for even your most successful salespeople. Proven in a wide array of industries, this will also show you how to improve your ability to coach and lead a team of sales professionals.

Jim Pancero (Eden Prairie, MN) is the founder of one of the country's most advanced sales and sales management training and consulting firms. He has conducted training sessions for over 200,000 experienced corporate sales-team members, association attendees, and graduate-level university students.

Read More Show Less

Product Details

  • ISBN-13: 9780471739159
  • Publisher: Wiley
  • Publication date: 10/21/2005
  • Edition number: 1
  • Pages: 320
  • Product dimensions: 6.36 (w) x 9.24 (h) x 1.10 (d)

Meet the Author

JIM PANCERO is the founder of one of the country's most advanced sales and sales management training and consulting firms. During his thirty-five year career he has trained more than 200,000 corporate sales professionals, association attendees, and graduate-level students. His unique training ideas have been implemented by hundreds of well-known companies. An in-demand consultant and professional speaker, he is a member of the National Speakers Association's Speaker Hall of Fame.

Read More Show Less

Table of Contents

Acknowledgments xi

Introduction xiii

Section I Are You and Your Sales Organization Good Enough to Get Better? 1

CHAPTER 1 Why Is It So Hard to Improve a Sales Force—and Why Do We Tend to Lose It Once We Change It? 5

CHAPTER 2 Is Your Senior Management Creating and Supporting a Positive Sales Culture That Allows Your Sales Team to Be Successful? 17

CHAPTER 3 The Six Commitments Necessary to Generate Long-Term Change and Success Within a Sales Force 23

CHAPTER 4 Applying the Concepts of ISO 9000 to Improve the Consistency and Quality of Your Sales Team 41

SECTION II Strengthening Your Central Leadership Values to Increase Your Personal Sales Leadership Skills 49

CHAPTER 5 Are You Prepared, and Have You Earned the Right to Coach and Lead a Sales Team? 53

CHAPTER 6 Mastering Your First Central Leadership Value: Being a Leader instead of Just the Lead Doer 59

CHAPTER 7 Mastering Your Second Central Leadership Value—Being Balanced as a Coach, Disciplinarian, and Number Cruncher 69

CHAPTER 8 Mastering Your Third Central Leadership Value—Having Empathy, Loyalty, and Trust in Your Sales Team 87

CHAPTER 9 Mastering Your Fourth Central Leadership Value—Being a Leadership Visionary 93

CHAPTER 10 Mastering Your Fifth Central Leadership Value—Believing in the Structures of Selling 101

SECTION III How to Improve Your Personal Sales Leadership Skills 107

CHAPTER 11 Using the Sales Leadership Evaluation to Evaluate, Prioritize, and Develop Your Sales Leadership Abilities 111

CHAPTER 12 Evaluating Your Sales Leadership Abilities as an Administrator, Problem Solver, and Disciplinarian 119

CHAPTER 13 Evaluating Your Sales Leadership Ability to Build and Retain a Sales Team 127

CHAPTER 14 Evaluating Your Sales Leadership Abilities 137

CHAPTER 15 Evaluating Your Sales Leadership Ability to Be a Coach and Strategist of Your Selling Process 145

CHAPTER 16 Suggestions to Improve Your Sales Leadership Skills and Effectiveness 167

SECTION IV How to Improve a Salesperson's Selling Skills and Abilities 169

CHAPTER 17 Evaluating a Salesperson's Operational Selling Skills and Abilities 173

CHAPTER 18 Evaluating a Salesperson's Tactical Selling Skills and Abilities 189

CHAPTER 19 Evaluating a Salesperson's Strategic Positioning Selling Skills and Abilities 211

CHAPTER 20 Suggestions to Improve a Salesperson's Selling Skills and Effectiveness 227

SECTION V Developing a Successful Sales Team Improvement Strategy 229

CHAPTER 21 Evaluate Your Sales Force in an Open and Honest Environment 233

CHAPTER 22 Design Your Ongoing Sales Improvement Strategy 243

CHAPTER 23 Implement a Learning Growth Strategy for Each Sales Team Member 253

CHAPTER 24 Track Sales Team Members' Improvements by Utilizing a Comprehensive Sales Performance Tracking System 267

CHAPTER 25 Lead Your Sales Team by Ongoing Coaching of Your Defined Selling Best Practices 271

SECTION VI Are You and Your Sales Team Ready to Get Better? 285

CHAPTER 26 So Now What? 287

Appendix 291

Index 295

Read More Show Less

Customer Reviews

Be the first to write a review
( 0 )
Rating Distribution

5 Star

(0)

4 Star

(0)

3 Star

(0)

2 Star

(0)

1 Star

(0)

Your Rating:

Your Name: Create a Pen Name or

Barnes & Noble.com Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & Noble.com that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & Noble.com does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at BN.com or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation

Reminder:

  • - By submitting a review, you grant to Barnes & Noble.com and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Noble.com Terms of Use.
  • - Barnes & Noble.com reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & Noble.com also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on BN.com. It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

 
Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously

    If you find inappropriate content, please report it to Barnes & Noble
    Why is this product inappropriate?
    Comments (optional)