You Can't Fire Everyone: And Other Lessons from an Accidental Manager

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A practical, entertaining handbook for people who never expected to be bosses.

Plenty of managers never asked, expected, or trained to be put in charge of other people. But when it happens, these accidental bosses often find that learning to manage is like learning to swim by being dropped into the deep end of the pool.

Hank Gilman knows what that's like. As a top editor for Fortune, Newsweek, and the Boston Globe, he has helped nurture some ...

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You Can't Fire Everyone: And Other Lessons from an Accidental Manager

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Overview

A practical, entertaining handbook for people who never expected to be bosses.

Plenty of managers never asked, expected, or trained to be put in charge of other people. But when it happens, these accidental bosses often find that learning to manage is like learning to swim by being dropped into the deep end of the pool.

Hank Gilman knows what that's like. As a top editor for Fortune, Newsweek, and the Boston Globe, he has helped nurture some outstanding talent. His success can be attributed largely to his management style, which allows him to treat his employees like, well, humans, while holding them accountable. But he was far from a natural when it was time to take charge.

Gilman shares the lessons he's learned-through trial and error-during his two decades as a manager in one of the craziest businesses on the planet. Writing in a warm but no-nonsense voice, he offers straight-up advice on the ins and outs of hiring, firing, motivating, and dealing with cranky superstars.

Gilman argues that your employees should always come first-and that managing down, as opposed to managing up, will ultimately lead to a successful career as a boss.

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Editorial Reviews

Kirkus Reviews

A breezy, enjoyable debut that recalls the trials, tribulations and successes of a veteran editor, with advice for others seeking the same career.

Lifelong newsmanGilman looks back on his career, much of it spent as an editor at the Wall Street Journal,NewsweekandFortune, and shares tips for managing the creative types that fill newsrooms and other lessons learned in the executive suite. The author is a good storyteller, and his guide to successful management is punctuated with enough personal anecdotes so that the book reads as part memoir, part instruction manual. Readers receive a window into the backrooms of some of the world's most renowned news organizations. AtNewsweek, they used to ask, "How would you feel about it if that appeared on Page Six?" cautioning "Imagine what your decisions would look like to others"—words to live by for anyone in this age of careless e-mails, Facebook entries and Twitter.Gilman breaks his chapters into small, digestible bites that keep the narrative moving and dishes up a smorgasbord of useful advice in a conversational style peppered with self-deprecating humor. Although the author's experience is in the media field, his tips can be applied to most industries.

Useful tool for managers at all levels, and solid insights for everyone else.

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Product Details

  • ISBN-13: 9781591843788
  • Publisher: Penguin Group (USA) Incorporated
  • Publication date: 3/17/2011
  • Pages: 224
  • Product dimensions: 5.60 (w) x 8.46 (h) x 0.82 (d)

Meet the Author

Hank Gilman is the deputy managing editor of Fortune. Over his career, he has worked at The Boston Globe, The Wall Street Journal, Newsweek, and The Beaufort Gazette (South Carolina). (His favorite job.) He has also been a regular commentator on The Nightly Business Report on PBS.

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Table of Contents

Author's Note 1

Introduction 3

Chapter 1 Friendless 11

Chapter 2 Recruiting and Managing "the Talent" 27

Chapter 3 The Cardinal Sins of Hiring (and the Dumb Things You Do Right After) 51

Chapter 4 You're Fired! 77

Chapter 5 Optics, or Paying Attention to How Things Look 99

Chapter 6 The Well-Behaved Manager 119

Chapter 7 Managing in a Crisis 141

Chapter 8 The Modern Manager 155

Chapter 9 There's No Such Thing as a Small Role 171

Chapter 10 Director's Cut 181

Postscript 205

Acknowledgments 209

Index 213

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