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There are so many ways a team can go wrong.
Some teams make decisions so slowly that nothing ever gets done,while others go too fast and miss critical issues that come back tobite them later. Some teams bicker endlessly, while others smileand nod while avoiding the tough issues. Too often, teamdysfunction leads to abysmal productivity and zero innovation foryour organization, as well as misery and wasted time for you. Mostteam members sit and ...
There are so many ways a team can go wrong.
Some teams make decisions so slowly that nothing ever gets done,while others go too fast and miss critical issues that come back tobite them later. Some teams bicker endlessly, while others smileand nod while avoiding the tough issues. Too often, teamdysfunction leads to abysmal productivity and zero innovation foryour organization, as well as misery and wasted time for you. Mostteam members sit and wait, feeling trapped in a team that justisn't working. They're waiting for you to do something.
You First presents a radical new idea: you can changeyour team. Author Liane Davey shows how you, from any seat at thetable, even without support from your colleagues or your teamleader, can transform a toxic team. It starts with living up tofive responsibilities that will change the workings of even themost dysfunctional team.
No matter what kind of team you're working on—CrisisJunkie, Bobble-Head, Spectator, Bleeding Back, or RoyalRumble—you'll learn how to diagnose your team's ills and beginto apply emergency medicine to stop the decline. Then, learn how todiagnose yourself and embrace the role you play in transformingyour team. You First delivers practical, real-world guidanceon how to:
You First instructs you on how to disrupt the patterns thatleave your team in an endless cycle of dysfunction and replacethose patterns with positive interactions. It gives you the rightwords to say to change your team for the better—startingtoday. Designed for frontline employees, middle managers,executives, and anyone who works regularly in teams,YouFirstwill help you figure out how to make your team happier,healthier, and more productive.
Chapter 1 Change Yourself, Change Your Team 1
The Great Promise of Teams 3
The Sad Reality of Teams 4
Teams Are Here to Stay 4
What I’ve Learned about Fixing Teams 5
There’s One Catch 7
The Road Ahead 8
Change Your Team 10
Chapter 2 Toxic Teams 13
How Sick Is Your Team? 19
Chapter 3 The Crisis Junkie Team 23
The Value of Crisis 27
Origins of a Crisis Junkie Problem 28
Impact of Being a Crisis Junkie Team 30
Triage and Emergency Medicine 34
Chapter 4 The Bobble Head Team 39
The Desire for Harmony 44
Origins of a Bobble Head Problem 45
Impact of Being a Bobble Head Team 47
Triage and Emergency Medicine 49
Chapter 5 The Spectator Team 55
Origins of a Spectator Team 60
Impact of Being a Spectator Team 62
Triage and Emergency Medicine 64
Chapter 6 The Bleeding Back Team 69
Origins of a Bleeding Back Team 74
Impact of Being a Bleeding Back Team 76
Triage and Emergency Medicine 79
Chapter 7 The Royal Rumble Team 85
Origins of a Royal Rumble Team 90
Impact of Being a Royal Rumble Team 92
Triage and Emergency Medicine 94
Chapter 8 The You in Team 101
Team Building 103
It’s about You 106
Your Responsibilities 107
Chapter 9 Start with a Positive Assumption 111
It’s Over before It’s Begun 113
Start with a Positive Assumption 119
Competence, Reliability, and Integrity of Your Teammates 126
Health Check: Are You Starting with a Positive Assumption28
Chapter 10 Add Your Full Value 131
Pale Imitations 134
Add Your Full Value 138
A Word about Vulnerability 145
Adding the Wrong Value 148
Health Check: Are You Adding Your Full Value? 149
Chapter 11 Amplify Other Voices 153
The Need for Speed 156
Drowning Out Minority Voices—The Power and the Peril ofthe Majority 157
The Importance of Diversity 159
Amplify Other Voices 162
What Is Diverse? 168
Health Check: Are You Amplifying Other Voices? 169
Chapter 12 Know When to Say “No” 173
Spread Too Thin 176
Know When to Say “No” 181
How to Say “No” 187
Help! It Didn’t Work 189
Times to Say “Yes” 190
Health Check: Do You Know When to Say “No?” 191
Chapter 13 Embrace Productive Conflict 193
We Stink at Conflict 197
Why We Don’t Fight the Good Fight 198
Embrace Productive Conflict 201
The Path Forward 203
Health Check: Are You Embracing Productive Conflict? 211
Chapter 14 You First 215
About the Author 227
About Knightsbridge 228
Posted October 16, 2013
“You First” by Liane Davey brings out the essence of excellence. There are many books on teamwork strategy and technique that offer a single argument. This book is not one of these. Every chapter gives you a different aspect that shows you how to build the dream team you want.
“You First” is not a rehash of existing strategies gone-bad because of stale doctrines and rickety frameworks. What it is, a no-nonsense-nothing-beats-teamwork in getting stuff done. If you’re a project manager or team leader, you already know how important teamwork is. You know that it’s darn near impossible to reach goals and make money, if you’re not a good team leader and your team is not united.
“You First” shows how important collaboration is, and the negative impact to the team when it’s missing. You see that group leaders are challenged with problems such as: Members not liking or trusting each other; Colleagues competing with each other; Backstabbers waiting for you to mess up; Gossipers going silent when you enter a room; and, Teammates throwing each other under the bus.
“You First” will help guide you to change you so you can change your team. The book gives you a more practical and efficient way to drive your team toward high performance. If you’re new to workgroups, the book will help prepare you for survival in the concrete jungle because the craziness is not going away. But at least you’ll know how to deal with it and be a good team leader too.
I highly recommend this read because you’ll always have a constant reminder that cooperation fosters teamwork and leadership. The takeaway, you’ll build a team made up of members who are not afraid to admit mistakes, express weaknesses, and share concerns without fear of reprisal. “You First” ultimately makes you part of the solution in creating a happier, productive workplace!
Posted October 5, 2013
Ms. Davey has written a ground-breaking account of what most ails our teams. She hits the mark very acutely on some of most come team issues that drain potential. We all must surely recognize the kind of teams she describes, and her writing is both engaging and thought provoking. What is most helpful is that she provides a refreshing take on what to do about it. Rather than focusing her energies solely on what team leaders can do, she provides practical advice and suggestions for every team member. In the end she essentially challenges us all to take accountability for our role in making teams great. This should be a must read for everyone who lives and works in teams - and really, who doesn't? Ren Wiebe