You First: Inspire Your Team to Grow Up, Get Along, and Get Stuff Done

( 2 )


There are so many ways a team can go wrong.

Some teams make decisions so slowly that nothing ever gets done,while others go too fast and miss critical issues that come back tobite them later. Some teams bicker endlessly, while others smileand nod while avoiding the tough issues. Too often, teamdysfunction leads to abysmal productivity and zero innovation foryour organization, as well as misery and wasted time for you. Mostteam members sit and ...

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There are so many ways a team can go wrong.

Some teams make decisions so slowly that nothing ever gets done,while others go too fast and miss critical issues that come back tobite them later. Some teams bicker endlessly, while others smileand nod while avoiding the tough issues. Too often, teamdysfunction leads to abysmal productivity and zero innovation foryour organization, as well as misery and wasted time for you. Mostteam members sit and wait, feeling trapped in a team that justisn't working. They're waiting for you to do something.

You First presents a radical new idea: you can changeyour team. Author Liane Davey shows how you, from any seat at thetable, even without support from your colleagues or your teamleader, can transform a toxic team. It starts with living up tofive responsibilities that will change the workings of even themost dysfunctional team.

No matter what kind of team you're working on—CrisisJunkie, Bobble-Head, Spectator, Bleeding Back, or RoyalRumble—you'll learn how to diagnose your team's ills and beginto apply emergency medicine to stop the decline. Then, learn how todiagnose yourself and embrace the role you play in transformingyour team. You First delivers practical, real-world guidanceon how to:

  • Set aside your biases and start with a positive assumption
  • Overcome your shortcomings and add your full value
  • Amplify other voices, even if it slows down the decisionprocess
  • Know when to say "no"— and when to say "yes"
  • Embrace productive conflict

You First instructs you on how to disrupt the patterns thatleave your team in an endless cycle of dysfunction and replacethose patterns with positive interactions. It gives you the rightwords to say to change your team for the better—startingtoday. Designed for frontline employees, middle managers,executives, and anyone who works regularly in teams,YouFirstwill help you figure out how to make your team happier,healthier, and more productive.

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Product Details

  • ISBN-13: 9781118636701
  • Publisher: Wiley
  • Publication date: 9/23/2013
  • Edition number: 1
  • Pages: 240
  • Sales rank: 526,522
  • Product dimensions: 6.20 (w) x 9.10 (h) x 0.90 (d)

Meet the Author

LIANE DAVEY, PhD, is a Principal of Knightsbridge HumanCapital Solutions, Inc. and the Vice President for Global Solutionsand Team Effectiveness. She is sought out by executives at some ofNorth America's leading financial services, consumer goods,high-tech, and healthcare organizations to rehabilitate teams thathave become toxic and to work with healthy teams that want to taketheir performance to the next level. A dynamic keynote speaker,Liane takes her message about vital teams to leaders at conferencesand management retreats around the world.She is the coauthor ofLeadership Solutions.

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Table of Contents

Chapter 1 Change Yourself, Change Your Team 1

The Great Promise of Teams 3

The Sad Reality of Teams 4

Teams Are Here to Stay 4

What I’ve Learned about Fixing Teams 5

There’s One Catch 7

The Road Ahead 8

Change Your Team 10

Chapter 2 Toxic Teams 13

How Sick Is Your Team? 19

Coping 20

Chapter 3 The Crisis Junkie Team 23

The Value of Crisis 27

Origins of a Crisis Junkie Problem 28

Impact of Being a Crisis Junkie Team 30

Diagnostic 33

Triage and Emergency Medicine 34

Chapter 4 The Bobble Head Team 39

The Desire for Harmony 44

Origins of a Bobble Head Problem 45

Impact of Being a Bobble Head Team 47

Diagnostic 49

Triage and Emergency Medicine 49

Chapter 5 The Spectator Team 55

Overload 59

Origins of a Spectator Team 60

Impact of Being a Spectator Team 62

Diagnostic 63

Triage and Emergency Medicine 64

Chapter 6 The Bleeding Back Team 69

Civility 73

Origins of a Bleeding Back Team 74

Impact of Being a Bleeding Back Team 76

Diagnostic 79

Triage and Emergency Medicine 79

Chapter 7 The Royal Rumble Team 85

Engagement 89

Origins of a Royal Rumble Team 90

Impact of Being a Royal Rumble Team 92

Diagnostic 94

Triage and Emergency Medicine 94

Chapter 8 The You in Team 101

Team Building 103

It’s about You 106

Your Responsibilities 107

Chapter 9 Start with a Positive Assumption 111

It’s Over before It’s Begun 113

Start with a Positive Assumption 119

Competence, Reliability, and Integrity of Your Teammates 126

Health Check: Are You Starting with a Positive Assumption28

Chapter 10 Add Your Full Value 131

Pale Imitations 134

Add Your Full Value 138

A Word about Vulnerability 145

Adding the Wrong Value 148

Health Check: Are You Adding Your Full Value? 149

Chapter 11 Amplify Other Voices 153

The Need for Speed 156

Drowning Out Minority Voices—The Power and the Peril ofthe Majority 157

The Importance of Diversity 159

Amplify Other Voices 162

What Is Diverse? 168

Health Check: Are You Amplifying Other Voices? 169

Chapter 12 Know When to Say “No” 173

Spread Too Thin 176

Know When to Say “No” 181

How to Say “No” 187

Help! It Didn’t Work 189

Times to Say “Yes” 190

Health Check: Do You Know When to Say “No?” 191

Chapter 13 Embrace Productive Conflict 193

We Stink at Conflict 197

Why We Don’t Fight the Good Fight 198

Embrace Productive Conflict 201

The Path Forward 203

Health Check: Are You Embracing Productive Conflict? 211

Chapter 14 You First 215

Notes 223

Acknowledgments 225

About the Author 227

About Knightsbridge 228

Index 229

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Customer Reviews

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Sort by: Showing all of 2 Customer Reviews
  • Posted October 16, 2013

    ¿You First¿ by Liane Davey brings out the essence of excellence.

    “You First” by Liane Davey brings out the essence of excellence. There are many books on teamwork strategy and technique that offer a single argument. This book is not one of these. Every chapter gives you a different aspect that shows you how to build the dream team you want.

    “You First” is not a rehash of existing strategies gone-bad because of stale doctrines and rickety frameworks.  What it is, a no-nonsense-nothing-beats-teamwork in getting stuff done. If you’re a project manager or team leader, you already know how important teamwork is. You know that it’s darn near impossible to reach goals and make money, if you’re not a good team leader and your team is not united. 

    “You First” shows how important collaboration is, and the negative impact to the team when it’s missing. You see that group leaders are challenged with problems such as: Members not liking or trusting each other; Colleagues competing with each other; Backstabbers waiting for you to mess up; Gossipers going silent when you enter a room; and, Teammates throwing each other under the bus.

    “You First” will help guide you to change you so you can change your team. The book gives you a more practical and efficient way to drive your team toward high performance. If you’re new to workgroups, the book will help prepare you for survival in the concrete jungle because the craziness is not going away. But at least you’ll know how to deal with it and be a good team leader too.

    I highly recommend this read because you’ll always have a constant reminder that cooperation fosters teamwork and leadership. The takeaway, you’ll build a team made up of members who are not afraid to admit mistakes, express weaknesses, and share concerns without fear of reprisal. “You First” ultimately makes you part of the solution in creating a happier, productive workplace!

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  • Anonymous

    Posted October 5, 2013

    Tremendous Contribution!! Ms. Davey has written a ground-breakin

    Tremendous Contribution!!
    Ms. Davey has written a ground-breaking account of what most ails our teams. She hits the mark very acutely on some of most come team issues that drain potential. We all must surely recognize the kind of teams she describes, and her writing is both engaging and thought provoking. What is most helpful is that she provides a refreshing take on what to do about it. Rather than focusing her energies solely on what team leaders can do, she provides practical advice and suggestions for every team member. In the end she essentially challenges us all to take accountability for our role in making teams great. This should be a must read for everyone who lives and works in teams - and really, who doesn't? Ren Wiebe

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