Your Interpersonal Communication

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More About This Book

Overview

Debuting in its first edition, Your Interpersonal Communication provides students with the skills and knowledge they need to understand their own communication personalities and use this understanding to improve and influence their relationships with others. Personalized learning through interactive pedagogical features this text allows students to determine their personal communication style—and use that knowledge to improve all of their communication interactions, finding a communication balance between two very different people.

Product Details

  • ISBN-13: 9780205494408
  • Publisher: Allyn & Bacon, Inc.
  • Publication date: 8/3/2011
  • Edition description: New Edition
  • Edition number: 1
  • Pages: 432
  • Series: MyCommunicationLab Series
  • Product dimensions: 8.00 (w) x 9.88 (h) x 0.57 (d)

Table of Contents

Chapter 1: Interpersonal Communication and Personality

Understanding Your Interpersonal Communication

Defining Interpersonal Communication

Identifying Nature/Nurture Intersections

Valuing Interpersonal Communication

Characteristics of Interpersonal Communication

Interpersonal Communication Creates Meaning on Content and Relational Levels

Interpersonal Communication Occurs on an Impersonal–Intimate Continuum

Interpersonal Communication is Irreversible and Unrepeatable

Personality and Interpersonal Communication

Understanding Your Personality

Connecting Personality, Communication, and Biology

Assessing Your Interpersonal Communication Motives

Gender, Culture, Technology and Interpersonal Communication

Gender and Interpersonal Communication

Culture and Interpersonal Communication

Technology and Interpersonal Communication

Chapter 2: Understanding Self, Personality, and Communication

Rick’s Story

Understanding the Self

Self-Concept

Self-Esteem

Self-Concept and Self-Esteem Impact Your Communication

Enhancing Your Self-Concept and Self-Esteem

Understanding Communication Traits

Communication Apprehension

Socio-Communicative Orientation

Managing Your Identity

Identity Management Characteristics

Identity Management Influences

Identity Management Strategies

Chapter 3: Understanding Your Perceptions of Others

Shuntaro’s Story

Understanding The Perception Process

Defining Perception

Identifying Perception Stages

Explaining Perceptual Attributions

Influences on Your Perception of Others

Personality and Self

Social Influences

Cultural Influences

Problems in Perceiving Others

Stereotyping and Prejudice Effects

Primacy and Recency Effects

Perceptual Filters and Biases

Enhancing Your Perceptual Accuracy

Attribution Errors

Perception Checking

Chapter 4: Assessing and Developing Verbal Message Skills

Maurice’s Story

Verbal Messages

Characteristics of Language

Power of Language

Personality and Language

Technology and Language

Gender and Verbal Messages

Powerful/Powerless Language

Conversational Rituals

Adapting Verbal Messages to Sex Differences

Culture and Verbal Messages

Culture and Verbal Message Styles

Adapting Verbal Messages to Cultural Differences

Enhancing Your Verbal Effectiveness

Assessing and Developing Assertiveness Skills

Assessing and Developing Argumentativeness Skills

Chapter 5: Understanding, Assessing and Developing Nonverbal Messages

William’s Story

Understanding Nonverbal Messages

Characteristics of Nonverbal Messages

Types of Nonverbal Messages

Functions of Nonverbal Messages

Examining Factors Impacting Nonverbal Messages

The Impact of Culture

The Impact of Sex Differences

The Impact of Technology

Assessing Personality and Affects on Nonverbal Messages

Perceived Nonverbal Immediacy and Personality

Touch Avoidance and Personality

Deception and Personality

Enhancing Nonverbal Message Interpretation

Interpreting Pleasure, Arousal, and Dominance Cues

Interpreting Nonverbal Violations

Chapter 6: Assessing and Developing Listening and Responding Skills

Helen’s Story

Understanding Listening

Hearing: A Physiological Process

Listening: A Psychological Process

Listening and Responding: A Communication Process

Technological Impacts on Listening

Assessing Personality and Listening Preferences

Assessing Listening Styles

Enhancing Your Listening Goals

Exploring Sex Differences and Listening

Identifying Listening Barriers

Listening Barriers Associated with Information-Processing

Assessing Receiver Apprehension

Listening Barriers Associated with Context Issues

Improving Listening and Responding Skills

Identifying Types of Listening Responses

Strategies When Listening and Responding to Others

Strategies When Helping Others Listen and Respond to You

Chapter 7: Emotions and Communication

Dr. Dasari’s Story

Nature of Emotions

Understanding Emotions

Types of Social Emotions

Functions of Emotions

Personality and Communicating Emotions

Emotional Expressiveness

Affective Orientation

Emotional Contagion

Developing Emotional Communication Skills

Identify Your Emotions

Understand Your Emotions

Express Your Emotions

Factors that Influence Emotional Communication

Sex Differences and Emotional Communication

Culture and Emotional Communication

Emotional Intelligence and Emotional Communication

Technology and Emotional Communication

Chapter 8: Conflict in Relationships: Awareness to Resolution

June’s Story

Characteristics of Conflict

Natural and Inevitable

Constructive or Destructive

Conflict Types

How Messages Influence Conflict

Confirming Messages

Disconfirming Messages

Communication Climate

Assessing Your Conflict Orientation

Factors That Influence Conflict Interactions

Personality and Conflict

Need for Power and Conflict

Technology and Conflict

Assessing Your Conflict Management

Sex Differences and Conflict Management Style

Cultural Differences and Conflict Management

Conflict in Contexts

Chapter 9: Understanding Relationships

Jenny’s Story

Why Social Relationships Matter

Loneliness and the Need to Belong

Cultural Influences

Personal Goals and Sex Differences

Why Relationships Form

Relationships of Choice and Circumstance

Theories Related to Relationship Formation

Factors Influencing Relationship Formation

Assessing Communication When Developing Relationships

Coming Together-Coming Apart Stages: One Heck of a Ride

Relational Maintenance: Stay the Course

Relational Power and Influence: Getting What Your Want and Need

Personality Patterns: Your Missing Piece

Chapter 10: Self-Disclosure and Intimacy in Relationships

Darrell’s Story

Exploring Self-Disclosure

Assessing Your Self-Disclosure Skills

Social Penetration Theory: Time to Slice Some Onions

Relational Dialectics Theory: A Tug of War

Factors Associated with Self-Disclosure

Enhancing Your Self-Disclosure

Guidelines for Self-Disclosure

Improving Self-Disclosure and Intimacy in Your Relationships

The Nature of Intimacy in Relationships

Factors Associated with Communicating Intimacy

Love Styles, Personality and Communicating Intimacy

Prior Relational Histories

Influences on Interpersonal Intimacy

Sex Differences and Communicating Intimacy

Cultural Influences on Intimacy Technological Influences on Intimacy

Challenges, Problems and Dysfunctional Communication

Chapter 11: Family and Friend Relationships

Emily’s Story

Understanding Communication in Family Relationships

Defining Families

Personality, Sex Differences and Family Members' Perspectives

Family Roles, Norms, and Expecations

Factors Influencing Family Communication

Assessing Communication in Family Relationships

Understanding Communication in Friend Friendships

Unique Features of Friendships

Personality, Sex Differences and Friendships

Lifespan Considerations

Technology Influences

Assess Communication in Friend Relationships

Chapter 12: Personal and Professional Relationships

Jacque’s Story

Understanding Communication in Workplace Relationships

Elements of Workplace Communication

Personality, Sex Differences, and Workplace Communication

Cultural Factors Influencing Workplace Communication

Assessing Communication in Workplace Relationships

Using Effective Communication Skills to Enhance Relationships

Enhancing Family Relationships

Enhancing Friend Relationships

Enhancing Workplace Relationships

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