Your Office Getting Started with Business Communication

Overview

For introductory courses on Microsoft Office 2010 or courses in computer concepts with a lab component for Microsoft Office 2010 applications.

Your Office is the Office Applications textbook written for instructors who want more than a ‘skill & drill’ book that enables students to learn discreet tasks but fails to illustrate the big picture of how these skills work together. Your Office bridges the gap between skill and application, and ...

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Overview

For introductory courses on Microsoft Office 2010 or courses in computer concepts with a lab component for Microsoft Office 2010 applications.

Your Office is the Office Applications textbook written for instructors who want more than a ‘skill & drill’ book that enables students to learn discreet tasks but fails to illustrate the big picture of how these skills work together. Your Office bridges the gap between skill and application, and empowers students to master Office 2010 as a tool to solve problems and make decisions.

The cases progress students from learning the skills in each Office Application to using the applications as tools to make business decisions.

The unique modular structure provides a strong foundation for students through practice in each workshop and then synthesizes the objectives covered over two workshops, challenging students to really retain what they learned as opposed to learning and then forgetting soon after.

The series scenario introduces a large global business (the resort and spa) made up of smaller businesses (golf pro shop, spa, restaurants, event planning, etc) featured in the cases that run throughout all four applications. This approach gives students a solid understanding of how an organization works by exposing them to how individuals in all facets of a business interact with tools like Microsoft Office and use information to make decisions.

**This is a one-chapter supplement.**

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Editorial Reviews

From the Publisher

Instructor Reviews of the Your Office Series

“…( Your Office is what) we have been waiting for. One that takes the students to the level of business, the way it is in the real world. Now the students can make a smooth transition from the classroom to that career.” - Carla Jones, Middle Tennessee State University

“teaches students the skills they need in the workplace by having students create realistic documents, spreadsheets, presentations, and databases for "real world" scenarios. Students learn by practicing skills over multiple chapters and are given an opportunity to do critical thinking while working on assignments.” - Rich Cacace, Pensacola State College

“Has students thinking, problem solving and invites them to look past the book ... adds value by leading them to understand where they could apply these skills in their "day to day" life.” - Karen Allen, Community College of RI

“takes students through the entire process from learning the necessary features to actually being able to create documents without much direction--just like they will need to do at work!” - Susan Holland, Southeast Community College

“It is a case-based Office application text that does a great job of covering just what we need. The organization of the text is fantastic and the end-of-chapter assessments are the best I have seen in a long time.” - Gina Jerry, Santa Monica College

“Is a system that allows the student a heap of hands on work, with easy to follow instructions and simply explained figures. The hands-on experience is then translated to real world situations.” - Linda Fried, University of CO-Denver

“Allows the students to learn application concepts (the Why!) and not just the pointing and clicking.” - Susan Fry, Boise State Univ.

“...pulls it all together. It starts with basic examples, provides practice, integrates their acquired knowledge and permits the student to perform well.” - David Largent, Ball State Univ.

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Product Details

  • ISBN-13: 9780132675482
  • Publisher: Prentice Hall
  • Publication date: 1/18/2013
  • Edition description: New Edition
  • Edition number: 1
  • Pages: 112
  • Product dimensions: 8.20 (w) x 10.60 (h) x 0.50 (d)

Meet the Author

Amy S. Kinser, Esq., Series Editor
Amy holds a B.A. degree in Chemistry with a Business minor and a J.D. from the Maurer School of Law both at Indiana University. After working as an environmental chemist, starting her own technology consulting company, and practicing intellectual property law, she has spent the past eleven years teaching technology at the Kelley School of Business in Bloomington, Indiana. Currently, she serves as the Director of Computer Skills and Senior Lecturer at the Kelley School of Business at Indiana University. She also loves spending time with her two sons, Aidan and J. Matthew, and her husband J. Eric.
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Table of Contents

Table of Contents

Module 1

Workshop 1: Developing Foundations of Effective Business Communication

PREPARE CASE: Conference Center Internship: Publications

Understand the Communication Process

A Communication Process Model

Common Communication Barriers

Prepare Effective Written Messages

Letters

Memorandums

Reports

Ethical Considerations

Develop Effective Oral Communication Skills

Business Presentations and Speeches

Telephone and Voice Mail

Informal and Formal Discussions

Effective Listening

Voice Recognition Technology

Identify How Digital Communication Is Transforming the Workplace

E-mail

Electronic Presentations

Text, Picture, and Video Messaging

Blogs and Wikis

Virtual Meetings

Social Networking Sites

Cloud Computing

Apply Techniques for Designing and Delivering Effective Messages

Analyze the Audience

Abstract versus Concrete Words

Passive and Active Voice

Direct versus Indirect Approach

Neutral and Unbiased Language

Negative and Positive Language

Revise, Edit, and Proofread

Format and Design Visually Appealing Documents

Tables and Graphs

Graphical Elements

Electronic Presentations

Apply Strategies for Writing Positive News and Neutral Messages

Positive and Neutral Messages

Implement Strategies for Writing Negative News Messages

Apply Strategies for Writing Persuasive Messages

Concepts Check

Key Terms

Visual Summary

Practice 1

Practice 2

Practice 3

Problem Solve 1

Problem Solve 2

Perform 1: Perform in Your Life

Workshop 2: Applying Employment Search Strategies

PREPARE CASE: Painted Paradise Golf Resort and Spa Management Development Program Application

Project a Professional Image

Research Employment Opportunities

Write an Effective Letter of Application

Create a Professional Resume

Electronic Scanning Systems

Resume Formats

Determine the Importance of the Interview

Build a Professional Network

Prepare Other Employment Forms and Documents

Application Forms

Follow-Up Letters

Other Employment Forms

Understand the Different Types of Background Checks

Concept Check

Key Terms

Visual Summary

Practice 1

Practice 2

Practice 3

Practice 4

Practice 5

Problem Solve 1

Problem Solve 2

Perform 1: Perform in Your Life

Glossary

Index

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