Title: Raving Fans: A Revolutionary Approach To Customer Service, Author: Ken Blanchard
Title: Fanatical Prospecting: The Ultimate Guide to Opening Sales Conversations and Filling the Pipeline by Leveraging Social Selling, Telephone, Email, Text, and Cold Calling, Author: Jeb Blount
Title: The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World, Author: Fred Reichheld
Title: Be Our Guest: Perfecting the Art of Customer Service (Revised and Updated Edition) / Edition 10, Author: Disney Institute
Explore Series
Hardcover from $16.31 $24.99 Current price is $16.31, Original price is $24.99.
Title: The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company / Edition 1, Author: Joseph A. Michelli
Title: The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail, Author: Clayton M. Christensen
Title: The Language of Trust: Selling Ideas in a World of Skeptics, Author: Michael Maslansky
Title: Hug Your Haters: How to Embrace Complaints and Keep Your Customers, Author: Jay Baer
Title: Getting Naked: A Business Fable about Shedding the Three Fears That Sabotage Client Loyalty, Author: Patrick M. Lencioni
Title: Setting the Table: The Transforming Power of Hospitality in Business, Author: Danny Meyer
Title: Hug Your Customers: STILL The Proven Way to Personalize Sales and Achieve Astounding Results, Author: Jack Mitchell
Title: Lessons from the Mouse: A Guide for Applying Disney World's Secrets of Success to Your Organization, Your Career, and Your Life, Author: Dennis Snow
Title: Never Lose a Customer Again: Turn Any Sale into Lifelong Loyalty in 100 Days, Author: Joey Coleman
Title: 7L: The Seven Levels of Communication: Go From Relationships to Referrals, Author: Michael J. Maher
Title: Go-Givers Sell More, Author: Bob Burg
Title: The 10 Golden Rules of Customer Service: The Story of the $6,000 Egg, Author: Todd Duncan
Title: The Simple Truths of Service: Inspired by Johnny the Bagger, Author: Ken Blanchard
Title: Perfect Phrases for Customer Service, Author: Robert Bacal
Title: Powerful Phrases for Effective Customer Service: Over 700 Ready-to-Use Phrases and Scripts That Really Get Results, Author: Renee Evenson
Title: Satisfaction: How Every Great Company Listens to the Voice of the Customer, Author: Chris Denove

Pagination Links