Title: Fanatical Prospecting: The Ultimate Guide to Opening Sales Conversations and Filling the Pipeline by Leveraging Social Selling, Telephone, Email, Text, and Cold Calling, Author: Jeb Blount
Title: Raving Fans: A Revolutionary Approach To Customer Service, Author: Ken Blanchard
Title: Setting the Table: The Transforming Power of Hospitality in Business, Author: Danny Meyer
Title: The Swipe-Right Customer Experience: How to Attract, Engage, and Keep Customers in the Digital-First World, Author: Sanna Eskelinen
Title: The Simple Truths of Service: Inspired by Johnny the Bagger, Author: Ken Blanchard
Title: The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail, Author: Clayton M. Christensen
Title: The Gold Standard: Giving Your Customers What They Didn't Know They Wanted, Author: Colin Cowie
Title: Be Our Guest: Perfecting the Art of Customer Service (Revised and Updated Edition) / Edition 10, Author: Disney Institute
Title: Never Lose a Customer Again: Turn Any Sale into Lifelong Loyalty in 100 Days, Author: Joey Coleman
Title: The 10 Golden Rules of Customer Service: The Story of the $6,000 Egg, Author: Todd Duncan
Title: Seeing the How: Transforming What People Do, Not Buy, To Gain Market Advantage, Author: Allen P. Adamson
Title: No Nonsense: Attract New Customers: 100+ Ideas to Bring In More Customers, Author: Jerry R. Wilson
Title: All Business Is Personal: One Medical's Human-Centered, Technology-Powered Approach to Customer Engagement, Author: Joseph A. Michelli Pre-Order Now
Title: Reimagining Customer Service in Healthcare: Boost Loyalty, Profits, and Outcomes, Author: Jennifer L. FitzPatrick MSW
Title: Hug Your Haters: How to Embrace Complaints and Keep Your Customers, Author: Jay Baer
Title: Getting Naked: A Business Fable about Shedding the Three Fears That Sabotage Client Loyalty, Author: Patrick M. Lencioni
Title: Be Your Customer's Hero: Real-World Tips and Techniques for the Service Front Lines, Author: Adam Toporek
Title: Go-Givers Sell More, Author: Bob Burg
Title: 7L: The Seven Levels of Communication: Go From Relationships to Referrals, Author: Michael J. Maher
Title: The Effortless Experience: Conquering the New Battleground for Customer Loyalty, Author: Matthew Dixon

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