Title: The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company / Edition 1, Author: Joseph Michelli
Title: The Five Most Important Questions You Will Ever Ask About Your Organization / Edition 1, Author: Peter F. Drucker
Title: Toyota Kata: Managing People for Improvement, Adaptiveness and Superior Results / Edition 1, Author: Mike Rother
Title: The Essential Deming: Leadership Principles From the Father of Quality / Edition 1, Author: W. Edwards Deming
Title: Taiichi Ohnos Workplace Management: Special 100th Birthday Edition / Edition 1, Author: Taiichi Ohno
Title: Healthcare Operations Management, Third Edition, Author: Daniel McLaughlin
eBook $78.99 $105.00 Current price is $78.99, Original price is $105.00.
Title: Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement, Third Edition / Edition 3, Author: Mark Graban
Title: Becoming a Category of One: How Extraordinary Companies Transcend Commodity and Defy Comparison, Author: Joe Calloway
Title: Environmental Health and Safety Audits / Edition 9, Author: Lawrence B. Cahill
Title: Toyota Kata Culture: Building Organizational Capability and Mindset through Kata Coaching, Author: Mike Rother
eBook $40.99 $54.00 Current price is $40.99, Original price is $54.00.
Title: Project Management for Humans: Helping People Get Things Done, Author: Brett Harned
Title: The Art of Excellent Products: Enchanting Customers with Premium Brand Experiences, Author: Riccardo Illy
Title: What Is Lean Six Sigma? / Edition 1, Author: Michael L. George
Paperback from $12.21 $20.00 Current price is $12.21, Original price is $20.00.
Title: Earn What You Deserve: How to Stop Underearning & Start Thriving, Author: Jerrold Mundis
Title: Modular Kaizen: Continuous and Breakthrough Improvement, Author: Grace L. Duffy
Title: 98 Opportunities to Improve Management in Government, Author: Stewart Liff
eBook from $27.99 $36.95 Current price is $27.99, Original price is $36.95.
Title: The Five Most Important Questions You Will Ever Ask About Your Nonprofit Organization / Edition 1, Author: Peter F. Drucker
Title: Root Cause Analysis: Simplified Tools and Techniques / Edition 2, Author: Bjørn Andersen
Title: Hoshin Kanri: The Strategic Approach to Continuous Improvement / Edition 1, Author: David Hutchins
Title: Getting to Lean - Transformational Change Management, Author: Lawrence Miller

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