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Title: Reference and Information Services: An Introduction, Fifth Edition, Author: Kay Ann Cassell
Title: Conducting the Reference Interview, Author: Catherine Sheldrick Ross
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Title: Neal-Schuman Library Technology Companion: A Basic Guide for Library Staff, Author: John J. Burke
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Title: Academic Librarianship, Author: G. Edward Evans
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Title: The Seven Swabians, and Other German Folktales, Author: Anna E. Altmann
Title: Children's Literature in Action: A Librarian's Guide, Author: Sylvia M. Vardell

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