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Title: The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company, Author: Joseph A. Michelli
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The New Gold Standard: 5…
by Joseph A. Michelli
Hardcover $33.00
Title: Toyota Kata: Managing People for Improvement, Adaptiveness and Superior Results, Author: Mike Rother
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Toyota Kata: Managing People…
by Mike Rother
Hardcover $36.00
Title: Well Built: How the Top 2% of Construction Contractors Create Superior Value, Profits, and Excellence, Author: Chad Prinkey
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Well Built: How the Top 2% of…
by Chad Prinkey
Hardcover $29.99
Title: The Essential Deming: Leadership Principles From the Father of Quality, Author: W. Edwards Deming
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The Essential Deming:…
by W. Edwards Deming, Diana Deming Cahill (Editor), Joyce Orsini (Editor)
Hardcover $42.00
Title: Leading the Malcolm Baldrige Way: How World-Class Leaders Align Their Organizations to Deliver Exceptional Results, Author: Glenn Bodinson
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Leading the Malcolm Baldrige…
by Glenn Bodinson, Kay Kendall
Hardcover $61.00
Title: Root Cause Analysis: Simplified Tools and Techniques, Author: Bjørn Andersen
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Root Cause Analysis:…
by Bjørn Andersen, Tom Fagerhaug
Hardcover $74.00
Title: Measuring Performance for Business Results, Author: M. Zairi
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Measuring Performance for…
by M. Zairi, Zairi
Hardcover $209.00
Title: A Magnificent Journey to Excellence: Sixteen Years of Six Sigma at Cummins Inc., Author: George K. Strodtbeck III
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A Magnificent Journey to…
by George K. Strodtbeck III, Mohan V. Tatikonda PhD
Hardcover $45.99
Title: ISO 9001:2015 Audit Procedures, Author: Ray Tricker
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ISO 9001:2015 Audit Procedures
by Ray Tricker
Hardcover $210.00
Title: Overtourism as Destination Risk: Impacts and Solutions, Author: Anukrati Sharma
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Overtourism as Destination…
by Anukrati Sharma (Editor), Azizul Hassan (Editor)
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Hardcover $110.99
Title: The Race Without a Finish Line: America's Quest for Total Quality, Author: Warren H. Schmidt
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The Race Without a Finish Line…
by Warren H. Schmidt, Jerome P. Finnigan
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Hardcover $45.00
Title: Quality Management Your Key To Success, Author: Ralf Heron
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Quality Management Your Key To…
by Ralf Heron
Hardcover $89.00
Title: Lean Mastery: 8 Books in 1 - Master Lean Six Sigma & Build a Lean Enterprise, Accelerate Tasks with Scrum and Agile Project Management, Optimize with Kanban, and Adopt The Kaizen Mindset, Author: Greg Caldwell
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Lean Mastery: 8 Books in 1 -…
by Greg Caldwell
Hardcover $56.99
Title: The Sustainability Debate: Policies, Gender and the Media, Author: Martina Topic-Rutherford
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The Sustainability Debate:…
by Martina Topic-Rutherford (Editor), George Lodorfos (Editor)
#14 in Series
Hardcover $130.99
Title: Biotechnology Operations: Principles and Practices, Author: Michael J. Roy
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Biotechnology Operations:…
by Michael J. Roy
Hardcover $129.95
Title: Applying Total Quality Management To Systems Engineering, Author: Joe Kasser
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Applying Total Quality…
by Joe Kasser
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Hardcover $120.00
Title: Effectiveness, Quality and Efficiency: A Management Oriented Approach, Author: Ephraim F. Sudit
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Effectiveness, Quality and…
by Ephraim F. Sudit
Explore Series
Hardcover $109.99
Title: Total Quality Management for the Food Industries, Author: WA Gould
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Total Quality Management for…
by WA Gould
Hardcover $170.00
Title: Benchmarking Handbook, Author: B. Andersen
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Benchmarking Handbook
by B. Andersen, P.-G. Pettersen
Hardcover $109.99
Title: Benchmarking in the Public and Nonprofit Sectors: Best Practices for Achieving Performance Breakthroughs, Author: Patricia Keehley
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Benchmarking in the Public and…
by Patricia Keehley, Neil Abercrombie
Explore Series
Hardcover $68.50

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