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Title: Process Mastering: How to Establish and Document the Best Known Way to Do a Job / Edition 1, Author: Paul Harsin
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Process Mastering: How to…
by Paul Harsin, Ray W. Wilson
Explore Series
Paperback $48.99
Title: Service Orientation: Winning Strategies and Best Practices, Author: Paul Allen
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Service Orientation: Winning…
by Paul Allen, Sam Higgins, Paul McRae, Hermann Schlamann
Hardcover $63.99
Title: Mass Customization Information Systems in Business, Author: Thorsten Blecker
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Mass Customization Information…
by Thorsten Blecker, Gerhard Friedrich
Hardcover $165.00
Title: Mass Customization: A Supply Chain Approach / Edition 1, Author: Charu Chandra
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Mass Customization: A Supply…
by Charu Chandra, Ali K. Kamrani
Hardcover $169.99
Title: Customer Surveys for Agency Managers: What Managers Need to Know / Edition 1, Author: Harry P Hatry
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Customer Surveys for Agency…
by Harry P Hatry, John E. Marcotte, Therese van Houten
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Paperback $34.00
Title: Handbook on the Experience Economy, Author: Jon Sundbo
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Handbook on the Experience…
by Jon Sundbo, Flemming Sørensen
Explore Series
Hardcover $289.00
Title: Quality Facility Management: A Marketing and Customer Service Approach / Edition 1, Author: Stormy Friday
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Quality Facility Management: A…
by Stormy Friday, David G. Cotts
Hardcover $120.95
Title: Contemporary Issues in Social Media Marketing / Edition 1, Author: Bikramjit Rishi
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Contemporary Issues in Social…
by Bikramjit Rishi, Subir Bandyopadhyay
Paperback $58.99
Title: Boundary Blurred: A Seamless Customer Experience in Virtual and Real Spaces: Proceedings of the 2018 Academy of Marketing Science (AMS) Annual Conference, Author: Nina Krey
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Boundary Blurred: A Seamless…
by Nina Krey, Patricia Rossi
Explore Series
Hardcover $329.99
Title: Customer Service: Career Success Through Customer Loyalty / Edition 5, Author: Paul R. Timm
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Customer Service: Career…
by Paul R. Timm
Explore Series
Paperback $96.60
Title: Customer Experience Management: A Revolutionary Approach to Connecting with Your Customers / Edition 1, Author: Bernd H. Schmitt
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Customer Experience Management…
by Bernd H. Schmitt
Hardcover $55.00
Title: The World of Customer Service / Edition 3, Author: Pattie Gibson
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The World of Customer Service …
by Pattie Gibson
Paperback $173.95

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