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Title: The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company / Edition 1, Author: Joseph A. Michelli
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The New Gold Standard: 5…
by Joseph A. Michelli
Hardcover $33.00
Title: The Lean Six SIGMA Pocket Toolbook: A Quick Reference Guide to Nearly 100 Tools for Improving Quality, Speed, and Complexity / Edition 1, Author: Michael L. George
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The Lean Six SIGMA Pocket…
by Michael L. George, David Rowlands, Mark Price, John Maxey, Paul Jaminet
Paperback from $19.25 $22.00 Current price is $19.25, Original price is $22.00.
Title: Lean Assembly: The Nuts and Bolts of Making Assembly Operations Flow / Edition 1, Author: Michel Baudin
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Lean Assembly: The Nuts and…
by Michel Baudin
Hardcover $82.99
Title: The Five Most Important Questions You Will Ever Ask About Your Organization / Edition 1, Author: Peter F. Drucker
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The Five Most Important…
by Peter F. Drucker, Frances Hesselbein Leadership Institute
#90 in Series
Paperback $20.00
Title: Lean Production Simplified: A Plain-Language Guide to the World's Most Powerful Production System / Edition 3, Author: Pascal Dennis
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Lean Production Simplified: A…
by Pascal Dennis
Paperback from $36.04 $51.99 Current price is $36.04, Original price is $51.99.
Title: Toyota Kata: Managing People for Improvement, Adaptiveness and Superior Results / Edition 1, Author: Mike Rother
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Toyota Kata: Managing People…
by Mike Rother
Hardcover $36.00
Title: The Design of Future Things, Author: Don Norman
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The Design of Future Things
by Don Norman
Paperback $16.99
Title: The Big Book of Customer Service Training Games / Edition 1, Author: Peggy Carlaw
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The Big Book of Customer…
by Peggy Carlaw, Vasudha K. Deming, Vasudha Kathleen Deming
Explore Series
Paperback $32.00
Title: Lean Six Sigma Logistics: Strategic Development to Operational Success, Author: Thomas Goldsby
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Lean Six Sigma Logistics:…
by Thomas Goldsby, Robert Martichenko
Hardcover $49.95
Title: Six Sigma For Managers / Edition 1, Author: Greg Brue
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Six Sigma For Managers /…
by Greg Brue, Roger A. Formisano
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Paperback $16.95
Title: Environmental Health and Safety Audits / Edition 9, Author: Lawrence B. Cahill
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Environmental Health and…
by Lawrence B. Cahill, Raymond W. Kane
Hardcover $172.00
Title: Kanban Just-in Time at Toyota: Management Begins at the Workplace / Edition 1, Author: Japan Management Association
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Kanban Just-in Time at Toyota:…
by Japan Management Association
Hardcover $66.99
Title: The Essential Deming: Leadership Principles From the Father of Quality / Edition 1, Author: W. Edwards Deming
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The Essential Deming:…
by W. Edwards Deming, Diana Deming Cahill, Joyce Orsini
Hardcover $42.00
Title: Best Care Anywhere: Why VA Health Care Is Better Than Yours / Edition 3, Author: Phillip Longman
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Best Care Anywhere: Why VA…
by Phillip Longman
Paperback $18.95
Title: The Role of the Study Director in Nonclinical Studies: Pharmaceuticals, Chemicals, Medical Devices, and Pesticides / Edition 1, Author: William J. Brock
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The Role of the Study Director…
by William J. Brock, Barbara Mounho, Lijie Fu
Hardcover $138.95
Title: Quality and Safety in Nursing: A Competency Approach to Improving Outcomes / Edition 2, Author: Gwen Sherwood
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Quality and Safety in Nursing:…
by Gwen Sherwood, Jane Barnsteiner
Paperback $77.95
Title: Business Process Improvement Toolbox, Second Edition / Edition 2, Author: Bjorn Andersen
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Business Process Improvement…
by Bjorn Andersen
Hardcover $60.00
Title: Design for Manufacturability: How to Use Concurrent Engineering to Rapidly Develop Low-Cost, High-Quality Products for Lean Production, Second Edition / Edition 2, Author: David M. Anderson
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Design for Manufacturability:…
by David M. Anderson
Hardcover $77.99
Title: Developing Monitoring and Evaluation Frameworks / Edition 1, Author: Anne Markiewicz
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Developing Monitoring and…
by Anne Markiewicz, Ian Patrick
Paperback $68.00
Title: A Study of the Toyota Production System: From an Industrial Engineering Viewpoint / Edition 1, Author: Andrew P. Dillon
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A Study of the Toyota…
by Andrew P. Dillon
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Hardcover $82.99

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