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Most Helpful Customer Reviews
501 Ways to Roll Out the Red Carpet for Your Customers: Easy-to-Implement Ideas to Inspire Loyalty, Get New Customers, and Make a Lasting Impression based on 0 ratings. 2 reviews.
Great ideas are easy to miss but great examples stick with you. This book is filled with specific examples of how hundreds of people in truly diverse situations have applied Donna’s principles in order to touch hearts and capture smiles. Read this book as therapy, or as training, or as a daily meditation aide, but above all, Read It! Jim Cathcart, author of "Relationship Selling" and founder of Cathcart.com
Just received this outstanding book on customer service, it is so helpful, that I ordered more, one for each of my team members. I want my entire team and their people to be as inspired as I am right now from reading 501 Ways to Roll Out the Red Carpet. Making a great first impression is important but it is the consistency with which you continue to treat your clients and customers after that, that makes all the difference in the world. I really loved this book. Ms. Cutting shows you how to put ideas into action. It is easy to talk about how you want things to be around the conference table, saying and doing are two different things. I know we will have great success implementing the interesting ideas and tools within our company. I am practically giddy with excitement to get started working on Ms. Cutting's brilliant ideas. Not only am I looking forward to seeing the results in sales and customer loyalty but I am truly looking forward to seeing our team members happy and successful. A happy sales team and happy customers, that is true success!