1 - 6 of 6 results for "Bob E. Hayes"

Title: Measuring Customer Satisfaction and Loyalty: Survey Design, Use, and Statistical Analysis Methods / Edition 3, Author: Bob E. Hayes
Title: Measuring Customer Satisfaction: Development and Use of Questionnaires, Author: Bob E. Hayes
Title: TCE Total Customer Experience: Building Business through Customer-Centric Measurement and Analytics, Author: Bob E Hayes PhD
Title: Run Bullet Run: The Rise, Fall, and Recovery of Bob Hayes, Author: Bob E. Hayes
Title: Measuring Customer Satisfaction: Survey Design, Use, and Statistical Analysis Methods / Edition 2, Author: Bob E. Hayes
Title: Beyond the Ultimate Question: A Systematic Approach to Improve Customer Loyalty, Author: Bob E. Hayes