1 - 12 of 12 results for "Joseph A. Michelli"

Title: New Gold Standard, The: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company, Author: Joseph A. Michelli
Title: Mercedes-Benz. Driven to delight, Author: Joseph A. Michelli Read an excerpt of this book!
Title: Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System, Author: Joseph A. Michelli
Title: Starbucks, la formula del exito, Author: Joseph A. Michelli Read an excerpt of this book!
Title: Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products, and Your People, Author: Tom Parks
Title: Surviving Sibling Rivalry: Healthy Options for Managing Your Children's Conflicts, Author: Joseph A. Michelli
Title: Zappos Experience, The: 5 Principles to Inspire, Engage, and WOW, Author: Joseph A. Michelli
Title: The Starbucks Experience: 5 Principles for Turning Ordinary into Extraordinary, Author: Joseph A. Michelli
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Title: The Zappos Experience: 5 Principles to Inspire, Engage, and Wow, Author: Joseph A. Michelli
Title: Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way, Author: Joseph A. Michelli
Title: The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company, Author: Joseph A. Michelli
Title: En la experiencia Starbucks/ The Starbucks Experience, Author: Joseph A. Michelli