Title: Customer Responsive Management: The Flexible Advantage / Edition 1, Author: Frank Davis Jr.
Paperback $49.75 $59.95 Current price is $49.75, Original price is $59.95.
Title: Total Quality and Organization Development / Edition 1, Author: Joe Petrick
Hardcover $47.80 $57.95 Current price is $47.80, Original price is $57.95.
Title: Quality: The Myth and the Magic, Author: Cynthia Lane Lane Westland
Title: Total Quality in Purchasing and Supplier Management, Author: Ricardo Fernandez
Title: Perspectives in Total Quality / Edition 1, Author: Michael J. Stahl
Hardcover $91.99 $129.95 Current price is $91.99, Original price is $129.95.
Title: Know Your Customer: New Approaches to Understanding Customer Value and Satisfaction / Edition 1, Author: Robert B. Woodruff
Paperback from $37.26 $52.95 Current price is $37.26, Original price is $52.95.
Online Only
10% Off $40 | 15% Off $75 | 20% Off $150
*Some exclusions apply, cannot be combined with any other offer or coupon. Ends 12/15.
With Code: JOLLY
SEE DETAILS
Title: Total Quality in Information Systems and Technology / Edition 1, Author: Jack Woodall
Hardcover $119.62 $145.00 Current price is $119.62, Original price is $145.00.
Title: TQM: Management Processes for Quality Operations / Edition 1, Author: Richard S. Johnson
Hardcover $28.46 $37.95 Current price is $28.46, Original price is $37.95.