A how-to guide for successful group facilitation to champion learning, encourage interaction, and promote the spread of ideas.
10 Steps to Successful Facilitation explains how to address the different learning styles to be a more effective facilitator. Learn how to construct questions to stimulate conversations, the importance of keeping on topic, and the characteristics of an environment that encourages interaction. Strategies for resolving difficult situations and handling difficult participants are included.
Part of the ASTD 10 STEPS series.
|Publisher:||American Society for Training & Development|
|Product dimensions:||6.00(w) x 8.90(h) x 0.60(d)|
Table of Contents
Preface v Introduction 1 Step 1 Get Started 7 Step 2 Develop the Facilitation Plan 17 Step 3 Plan the Facilitation Session 31 Step 4 Use Tools and Techniques to Engage Participants 53 Step 5 Integrate Media and Technology for Impact 79 Step 6 Prepare to Facilitate 99 Step 7 Leverage Strategies to Deal with Group Conflict and Difficult Participants 113 Step 8 Create an Effective Climate 135 Step 9 Facilitate with a Business Focus 149 Step 10 Evaluate the Facilitation Session 167 Conclusion: Developing Your Skills 175 Bibliography 177 Index 179 About ASTD 186