ISBN-10:
0883903016
ISBN-13:
9780883903018
Pub. Date:
10/01/1991
Publisher:
Wiley
20 Active Training Programs / Edition 1

20 Active Training Programs / Edition 1

by Melvin L. Silberman

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Overview

Increase transfer of learning of almost any skill or topic you need to address with these 60 ready-to-use experiential training designs. Each cost-effective design includes everything you need to design and conduct a workshop: objectives, instructions, reproducible handouts, and lists of resources.

You get 60 complete training designs that:

  • Incorporate experiential techniques to ensure transfer of learning
  • Save hours normally spent in design and preparation
  • Save money with easily reproducible handouts and forms

Each training design lists its specific objective.

All are 1-day designs but can be extended to 1 1/2 to 2 days.

General — all levels of employees.

Product Details

ISBN-13: 9780883903018
Publisher: Wiley
Publication date: 10/01/1991
Pages: 1
Product dimensions: 4.72(w) x 4.72(h) x 4.72(d)

Table of Contents

VOLUME ONE.
Stress Management.
Cultural Diversity.
Customer Service.
Coaching and Counseling.
Men/Women Relationships.
Project Management.
Presentation Skills.
Productive Group Skills.
Cross-Cultural Training.
Creative Problem Solving.
Team Building.
Career Development.
Business Writing.
Interviewing Skills.
Conflict Resolution.
Employee Motivation.
Time Management.
Performance Review.
Strategic Planning.
VOLUME TWO.
Active Training Techniques.
On the Job Training.
Personal Effectiveness.
Goal Setting.
New Employee Orientation.
Consultative Selling.
Leadership in a Total Quality Organization.
Process Improvement.
Delegation.
Ethics and Business.
Sexual Harassment.
AIDS in the Workplace.
Accommodating Disabled Workers.
Substance Abuse in the Workplace.
Microsoft Windows.
Maximizing Business.
Computers.
Taking Initiative.
Successful Telephone Skills.
Employee Literacy Problems.
Mentoring.
VOLUME THREE.
Coaching Skills.
Developing Career Resilience.
Balancing Work and Family.
Challenge of Change.
Managing a Diverse Workforce.
Comunicating in Teams.
Outdoor Team Building.
Enhancing Established Teams.
Exploring the Internet.
Computer Networking.
360-degree Feedback.
Effective Communicating.
Effective Listening.
Informational Interviewing.
Breakthrough Learning.
Succession Planning.
Successful Customer Service.
Business Reengineering.
Business Prospecting.
Technical Writing.

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