ISBN-10:
0470631791
ISBN-13:
9780470631799
Pub. Date:
02/15/2010
Publisher:
Wiley
70-272: Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System / Edition 1

70-272: Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System / Edition 1

by Microsoft Official Academic Course

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Product Details

ISBN-13: 9780470631799
Publisher: Wiley
Publication date: 02/15/2010
Series: Microsoft Official Academic Course Series , #744
Edition description: Student
Pages: 506
Product dimensions: 8.50(w) x 10.90(h) x 1.00(d)

About the Author

Microsoft Corporation - Founded in 1975, Microsoft (Nasdaq 'MSFT') is the worldwide leader in software for personal and business computing. The company offers a wide range of products and services designed to empower people through great software—any time, any place and on any device.

Table of Contents

Chapter 1: Introduction to Desktop Support.

Chapter 2: Resolving a Service Call.

Chapter 3: Troubleshoot the Operating System.

Chapter 4: Microsoft Office Outlook 2003 and Outlook Express.

Chapter 5: Configure Internet Explorer.

Chapter 6: Install and Configure Office Applications.

Chapter 7: Troubleshoot Office Applications.

Chapter 8: Common Connectivity Problems.

Chapter 9: Security and Security Permissions.

Chapter 10: Protect the Computer.

Chapter 11: Troubleshooting Application Access on Multiuser, Multiboot, and Networked Computers.

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