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A+ Exam Cram 2 (Exam Cram 220-221, Exam Cram 220-222)

A+ Exam Cram 2 (Exam Cram 220-221, Exam Cram 220-222)

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by James Jones, Ed Tittel, Craig Landes

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A+ Exam Cram 2 is a study skill enhancement and tutorial, designed to focus on exactly what students need to get A+ certified, with coverage of exams 220-221 and 220-222. It details all the new exam objectives and items in the following areas: Windows 98, Windows 2000, and Windows NT version 4.0. Because the A+ certification is a core competency of the


A+ Exam Cram 2 is a study skill enhancement and tutorial, designed to focus on exactly what students need to get A+ certified, with coverage of exams 220-221 and 220-222. It details all the new exam objectives and items in the following areas: Windows 98, Windows 2000, and Windows NT version 4.0. Because the A+ certification is a core competency of the MCSA program, this book is also helpful for those who are seeking their MCSA certification. This book is not intended to teach new material. Instead it assumes that you have a solid foundation of knowledge but can use a refresher on important concepts as well as a guide to exam topics and objectives. This book focuses exactly on what you need to pass the exam - it features test-taking strategies, time-saving study tips, and a special Cram Sheet that includes tips, acronyms, and memory joggers not available anywhere else. The series is supported online at several Web sites: examcram.com, informit.com, and cramsession.com.

The accompanying CD features PrepLogic™ Practice Tests, Preview Edition. This product includes one complete PrepLogic Practice Test with approximately the same number of questions found on the actual vendor exam. Each question contains full, detailed explanations of the correct and incorrect answers. The engine offers two study modes, Practice Test and Flash Review, full exam customization, and a detailed score report.

Editorial Reviews

The Barnes & Noble Review
If you're looking for a job as a computer technician (or even administrator), you might be surprised how often A+ certification is listed amongst the job requirements nowadays. And when it isn't listed, you're often expected to achieve your certification within 90 days of being hired.

You can probably rely on your existing experience to get you part of the way towards passing your A+ exams. But what about the rest? For that, we highly recommend A+ Exam Cram2 (Exams 220-221 and 220-222) by James G. Jones and Craig Landes. This is a superb resource if:

  • You're just starting out on A+ certification, and you want to get your preparation on the fast track
  • You've been studying awhile and want to make absolutely certain you're ready
  • You want to deepen your understanding of key A+ concepts by understanding their context
Lead author James G. Jones has been everything from a computer technician to senior VP of a Fortune 500 multinational corporation (and yes, you can get there from here). He's personally A+, MCSE, CCNA, CCDA and Novell CNE certified, and currently leads a firm that delivers technology training to companies like IBM, Microsoft, Oracle, and HP. He got involved with PCs long before IBM did.

He and longtime IT educator Craig Landes combine clarity, insight, and friendliness. They're fun to read, without ever trivializing their subject. They're especially good at showing how disparate, superficially unrelated "facts" fit together -- which is, of course, a crucial skill for PC troubleshooters.

They're about as concise as you can be while still covering every objective in both A+ exams (Core Hardware and Operating Systems Technologies). For an ExamCram book, this one's fat. But if you can swing it, we'd encourage you to read it from cover to cover. You'll learn plenty you didn't know: information that'll benefit you both on exam day and for a long time afterward.

You'll start on the hardware side, with motherboards: how they've evolved, and which form factors, slots, sockets, and chipsets you're likely to encounter. Want to know the difference between the North bridge and South bridge? They'll tell you. And who else will warn you about the A+ exam graphics (it can be tricky to differentiate power supply and keyboard connectors).

There are full chapters on memory and processors (what's the difference between Socket A and Slot A); on I/O and storage devices (can you name the four types of DVDs now on the market); on video and printers; and on basic networking.

Then, it's on to the Windows-centered operating systems exam. You'll find intelligent coverage of every version of Windows from 3.11 through XP: file systems, the registry, device drivers, the boot process, error messages, Safe Mode, you name it.

You still have to know a little DOS, too. The authors do a masterful job showing how DOS has gradually been submerged in Windows, where DOS remnants can still be found, and when you still might find yourself using the DOS command line (ATTRIB can still be very handy).

There are loads of study goodies here. Some 100 end-of-chapter questions plus a complete A+ exam at the end of the book, all with answers, carefully explained. Still more Interactive PrepLogic exam questions on CD-ROM. A 16-page glossary. (Quick? What's VFAT? What's a UART?) A complete "study anywhere" e-copy of the book.

We especially like the cardboard tear-away "Cram Sheet" collecting the hard-to-remember facts and numbers you absolutely need to memorize. (Which IRQ is which? What's the difference between a bridge and a router? What was the name of that SYS file which needs to load for Win95 to run?) Give this sheet one extra long look before you leave for the exam: it's almost guaranteed to help you with at least a few questions -- and that might be the difference between passing and failing. Bill Camarda

Bill Camarda is a consultant, writer, and web/multimedia content developer. His 15 books include Special Edition Using Word 2000 and Upgrading & Fixing Networks For Dummies®, Second Edition.

Product Details

Publication date:
Exam Cram 2 Series
Product dimensions:
6.58(w) x 8.50(h) x 1.86(d)

Meet the Author

James G. Jones

With more than 30 years in the information technology profession and communications industry, Jim Jones has held positions from Technician to Senior Vice President of a Fortune 500 multinational corporation. Jim has a B.S. in Education and an MBA from Michigan State University, and is also Microsoft MCSE certified, Novell CNE certified, and Cisco CCNA & CCDA certified. Additionally, Jim holds certificates in A+, network cabling, fiber optics, and microwave transmission, to name a few. Jim is the President of JGJ & Associates, a consulting firm providing executive seminars pertaining to technology, sales, and marketing, to some of the world's largest IT corporations including (among others): IBM, Microsoft, Oracle, Hewlett Packard, Compaq, and Siemens. Jim has been deeply involved with the A+ program since its inception.

Craig Landes

Craig Landes has more than 18 years experience in Information Technology, and has held numerous positions from database programming to Management Information Systems in the field of health care. Craig is A+ certified, and has worked with some of today's largest consulting firms, developing technical and educational programs for clients and employees at all levels. Currently, Craig is the president of Triax Corporation, a consulting business providing freelance technical writing, help systems, and educational materials development.

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A+ Exam Cram 2 (Exam Cram 220-221, Exam Cram 220-222) 3.2 out of 5 based on 0 ratings. 6 reviews.
Guest More than 1 year ago
I thought the hardware info was pretty complete, in-depth, and accurate. It related to the material I saw on the hardware exam pretty well. The OS section of the book, however, I was not so impressed. I found it rather confusing and incomplete. About 2/3 of the book is hardware, and 1/3 of the book is OS info. I passed the exams, but not with great scores(not that that really matters, it's still the same certificate), but there were still many questions I would not have been able to answer without this book. In conclusion, I have a mixed review on this book. I would advise you to get a different book, I guess.
Guest More than 1 year ago
Like this book tells you, it assumes you have a good working knowledge of computer troubleshooting. It fills in some specifics and details, and basically gives you enough knowledge to pass the tests. If you want a really high score, go buy a more expensive book, but if you just want to pass the tests, buy this one.
Guest More than 1 year ago
I wish I had a chance to read this book a bit before I bought it. This is the worst IT book that I've ever seen. Concepts and facts aren't presented coherently. You will definitely be confused. Often, some paragraphs contradict with the following one. Particularly, they screwed bigtime in the OS part. You won't know where DOS, Win9x, WinME starts and ends. Their explanation of DOS memory management is worst(mixing up names, wrongly identifying what UMB, HMA, HIMEM.SYS and EMM386.EXE do, and so). I know books have a mistake or two, but this book is worst. I think 30% of the information is wrong. If you bought it, make sure you have another book to verify the facts.
Guest More than 1 year ago
I wish I had read on-line reviews before buying this book. The idea and design are great but execution (read quality control) is terrible. Like many nth editions it is extremely choppy, with stuff having been added that doesn't quite fit and stuff having been deleted that is presumed by later discussion. Reviews have correctly noted a lot of factual errors. (One needn't be an expert to realize that when the book contradicts itself, one of the things it says must be wrong.) Also a number of the explanations are down-right confusing or misleading.
Guest More than 1 year ago
This book is great, provided that you have a little knowledge and experience. I have found a few misleading and wrong information that I verified with other books. My instructor found a couple of mistakes, especially in the tables and charts. I guess I should say, if you're in doubt of what is right or wrong, verify it with another source.
Guest More than 1 year ago
Jim and I are pleased to announce our partnership with Que Publishing in this updated revision of the A+ Exam Cram. We've tried to address many of the comments from readers, over the years, making this book even more specific in understanding and passing the CompTIA A+ certification tests. The Exam Cram2 series is one of the best on the market for unraveling the mysteries of computer-based testing, and we've included many "study alerts," test-taking strategies, and suggestions as to how to remember the facts. This update includes both an electronic version of the book, as well as a very well-done set of practice/preparation tests on an included CD-ROM. We hope you'll enjoy the book, and we're sure it will go a long way towards helping you pass the exams and becoming certified.