ISBN-10:
1439840342
ISBN-13:
9781439840344
Pub. Date:
09/19/2011
Publisher:
Taylor & Francis
A First Course in Quality Engineering: Integrating Statistical and Management Methods of Quality, Second Edition / Edition 2

A First Course in Quality Engineering: Integrating Statistical and Management Methods of Quality, Second Edition / Edition 2

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Product Details

ISBN-13: 9781439840344
Publisher: Taylor & Francis
Publication date: 09/19/2011
Edition description: New Edition
Pages: 634
Sales rank: 755,411
Product dimensions: 6.40(w) x 9.30(h) x 1.30(d)

Table of Contents

Introduction to Quality

An Historical Overview
Defining Quality
The Total Quality System
Total Quality Management
Economics of Quality
Quality, Productivity, and Competitive Position
Quality Costs
Success Stories
Exercise
References

Statistics for Quality
Variability in Populations
Some Definitions
Quality vs. Variability
Section I: Empirical Methods for Describing Populations
Section II: Mathematical Models for Describing Populations
Section III: Inference of Population Quality from a Sample
Mini-Projects
References

Quality in Design
Planning for Quality
Product Planning
Product Design
Process Design
Exercise
References

Quality in Production—Process Control I
Process Control
The Control Charts
Measurement Control Charts
Attribute Control Charts
Summary on Control Charts
Process Capability
Measurement System Analysis
Exercise
References

Quality in Production—Process Control II
Derivation of Limits
Operating Characteristics of Control Charts
Measurement Control Charts for Special Situations
Topics in Process Capability
Topics in the Design of Experiments
Exercise
References

Managing for Quality
Managing Human Resources
Strategic Planning for Quality
Exercise
References

Quality in Procurement
Importance of Quality in Supplies
Establishing a Good Supplier Relationship
Choosing and Certifying Suppliers
Specifying the Supplies Completely
Auditing the Supplier
Supply Chain Optimization
Using Statistical Sampling for Acceptance
Exercise
References

Continuous Improvement of Quality
The Need for Continuous Improvement
The Problem-Solving Methodology
Quality Improvement Tools
Lean Manufacturing
Exercise
References

A System for Quality
The Systems Approach
Dr. Deming’s System
Dr. Juran’s System
Dr. Feigenbaum’s System
Baldrige Award Criteria
ISO 9000 Quality Management Systems
ISO 9001:2008 Requirements
The Six Sigma System
Summary of Quality Management Systems
Exercise
References
Appendix 1
Appendix 2

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