Table of Contents
Chapter 1: COMPLEX PROBLEMS IN THE WORKPLACE
Complex Problem-Solving (CPS) Skills
Troubleshooting as a special case of complex problem-solving
Developing Expertise in Complex Problem-solving Skills
Chapter 2: DEVELOPING TRAINING FOR CPS SKILLS
Chapter 3: PROBLEM-BASED LEARNING (PBL) FOR TRAINING CPS SKILLS
The Problem-Based Learning Method
Where Applied?
Training Design Tips
Chapter 4: PROJECT-BASED LEARNING (PBL) FOR TRAINING CPS SKILLS
The Project-Based Learning Method
Where Applied?
Training Design Tips
Chapter 5: SCENARIO-BASED LEARNING (SBL) FOR TRAINING CPS SKILLS
The Scenario-Based Learning Method
Where Applied?
Training Design Tips for SBL
Chapter 6: CASE-BASED LEARNING METHOD (CBL) FOR TRAINING CPS SKILLS
The Case-Based Learning Method
Where applied?
Training Design Tips for CBL
Chapter 7: SIMULATION-BASED LEARNING (SBL) FOR TRAINING CPS SKILLS
The Simulation-Based Learning Method
Where Applied?
Training Design Tips for CBL
Chapter 8: VARIATIONS OF PROBLEM-BASED AND CASE-BASED METHOD
A. Focused Discussion
B. Problem-Based Case Learning (PBCL)
Chapter 9: GUIDELINES FOR ACCELERATED CPS SKILLS TRAINING
#1: Go real – select correct real-world problem
#2: Get your hands Dirty – choose real-world environment
#3: Select tough and complex problems
#4: Draw objectives from problems, not problems from the objectives 42
#5: Focus on problem-solving process rather than solution
#6: Pre-test the story and the process
REFERENCES