Act Like a Business. Think Like a Customer: Managing You Business Using Loyalty, Relationships, and Engagement

by Elijah G. Clark

Overview

As humans, we are greatly influenced by our relationships. We each enjoy being members of loyalty programs and networking groups that align with our goals. We have selected and continue to go to the same supermarkets, gas stations, banks, and purchase from only select companies. This happens because of an unspoken relationship that exists with these businesses and brands. They make us happy, we trust them, and their consistency is calming in a chaotic world with too many choices. If you're a professional -- whether an entrepreneur or an executive -- you need proven, high-level strategies to really make your business grow and it starts with understanding the needs of your customers. This book helps you gain and sustain relationships with customers, by teaching you the tricks and skills needed to think like a customer.

Product Details

ISBN-13:	9781548048273
Publisher:	CreateSpace Publishing
Publication date:	08/02/2017
Pages:	162
Product dimensions:	6.00(w) x 9.00(h) x 0.35(d)