For today's knowledge workers, computer displays, from the desktop to the cockpit, provide the lens through which the work environment is known. Lacking a scientific foundation to systematically analyze and model these situations, it is hardly surprising that many workers complain of "information overload, " while others complain of the difficulty of maintaining "situation awareness."
Most research attempting to address these problems has resulted in largely qualitative frameworks such as cognitive systems engineering, naturalistic decision making, distributed and embodied cognition, cognitive work analysis, and resilience engineering. In contrast, the research reflected in this book revives the ideas of a pioneering psychological theorist, Egon Brunswik, who was ahead of his time in calling attention to the need to rigorously investigate cognition in representatively designed experiments, and to formally model the causal dependencies spanning across integrated, human-environment systems.
This research also significantly extends Brunswik's original concepts, often drawing upon modem cognitive-ecological approaches such as Gigerenzer's ecological rationality and Anderson's rational analysis. The quantitative models presented in this book are typically diagnostic of both breakdowns in human-technology interaction and design or training interventions addressing these breakdowns. This book will be of interest to researchers, students, and practitioners in cognitive science and engineering, human factors, human-computer interaction, judgment and decision making and sociotechnical systems.
|Publisher:||Oxford University Press, USA|
|Series:||Human Technology Interaction Series|
|Product dimensions:||10.00(w) x 7.10(h) x 1.10(d)|
Table of Contents
Foreword. K.R. Hammond
Part I Background and Motivation.
1. Cognitive Engineering: Toward a Workable Concept of Mind, Kirlik
2. Introduction to Brunswikian Theory and Method, Goldstein
Part II Technological Interfaces.
Part II Introduction. Kirlik
3. Knowledge Versus Execution in Dynamic Judgment Tasks, Bisantz, Kirlik, Gay, Walker & Fisk
4. The Effects of Computer Displays and Time Pressure on the Performance of Distributed Teams, Adelman, Yeo & Miller
5. Supporting Situation Assessment Through Attention Guidance and Diagnostic Aiding: The Benefits and Costs of Display Enhancement on Judgment Skill, Horrey, Wickens, Kirlik & Stewart
6. Applying the Multivariate Lens Model to Fault Diagnosis, Jha & Bisantz
Part III Altering Automation and Decision Aids.
Part III Introduction. Kirlik
7. Measuring the Fit Between Human Judgment and Alerting Systems: A Study of Collision Detection in Aviation, Pritchett & Bisantz
8. Trust, Decision Aiding, and Feedback: An Integrated Approach, Seong, Bisantz & Gattie
9. Human-automated Judgment Learning: Enhancing Interaction with Automated Judgment Systems, Bass & Pritchett
Part IV Alternatives to Compensatory Modeling.
Part IV Introduction. Kirlik
10. Inferring Fast and Frugal Heuristics from Human Judgment Data, Rothrock & Kirlik
11. Viewing Training Through a Fuzzy Lens, Campbell, Buff & Bolton
12. Achieving Coherence: Meeting New Cognitive Demands in Technological Systems, Mosier & McCauley
Part V Into the Field: Vicarious Functioning in Action.
Part V Introduction. Kirlik
13. What Makes Vicarious Functioning Work? Exploring the Geometry of Human-Technology Interaction, Degani, Shafto & Kirlik
14. Understanding the Determinants of Adaptive Behavior in a Modern Airline Cockpit, Casner
15. Abstracting Situated Action: Implications for Cognitive Modeling and Interface Design, Kirlik
Part VI Ecological Analysis Meets Cognitive Modeling.
Part VI Introduction. Kirlik
16. The Emerging Reapproachment Between Cognitive and Ecological Analyses, Gray
17. The Use of Proximal Information Scent to Forage for Distal Content on the World Wide Web, Pirolli
18. Kilograms Matter: Rational Analysis, Ecological Rationality, and Closed-loop Modeling of Interactive Cognition and Behavior, Byrne, Kirlik & Fick
Part VII Reflections and Future Directions.
19. Reflections from a Judgment & Decision Making Perspective, Connolly
20. Reflections from a Cognitive Engineering & Human Factors Perspective, Vicente