Using Six Sigma Problem Solving methods to solve problems in Human Resources. This book examines several case studies where this was done and looks at other scenarios where Six Sigma methods could be of use to a Human Resource professional.
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About the Author
He has been involved in over 350 LSS projects and trained over 700 people in 7 different countries.
Jeff has experience in applying Six Sigma problem solving in fields as diverse as banking, telecommunications, manufacturing, aerospace, defense, and call centers.