Authentic Inclusion: Drives Disruptive Innovation

Authentic Inclusion: Drives Disruptive Innovation

by Frances West

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Product Details

ISBN-13: 9781949639346
Publisher: FrancesWestCo
Publication date: 11/27/2018
Pages: 128
Sales rank: 186,859
Product dimensions: 6.00(w) x 9.00(h) x 0.38(d)

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Authentic Inclusion: Drives Disruptive Innovation 5 out of 5 based on 0 ratings. 1 reviews.
Anonymous 3 months ago
Purpose and Profit: How to Make a Better World While Improving Your Bottom Line (submitted by Paul Edelman, PhD) Frances West, IBM’s first Chief Accessibility Officer, operates a consulting firm focused on helping senior managers transform their organizations to achieve better business and human outcomes. With eloquence and passion, she draws on her extensive life and work experience to make several key points: 1) There are 1.3 billion individuals with disabilities worldwide. They represent $8 trillion in disposable income, a huge and growing market opportunity. 2) People who differ from the majority have to adapt to products, services, and environments not designed to serve their needs. Consequently, they tend to be more resourceful and innovative, and are more in tune with others who face similar challenges. 3) By implementing the right structures, you can bring these talented and empathic individuals into your organization and empower them to drive innovation in your products and services. This is not about compliance or charity. It is about capturing a huge market opportunity while making the world a better place for everyone. 4) CEOs cannot delegate this to HR or Legal. You must convey your personal commitment, incorporate inclusion into organizational objectives and key decisions, track progress, and resolve issues/challenges. In short, you must manage this like any other business imperative. If these points resonate, you will benefit from buying this book, studying the many powerful examples, and taking advantage of the excellent references on disability, accessibility, and diversity.