Basic Letter and Memo Writing is an intensive, activity-oriented text-workbook that shows users how to apply basic principles of communication to write clear and effective business documents. Through numerous document examples and applications, students master basic skills and apply them in specific, real-world business situations.
About the Author
Dr. Susie H. VanHuss is a Professor and Program Director of Management at the University of South Carolina. She received her B.S. degree from the University of Southwestern Louisiana and her MBA and Ph.D. degrees from Indiana University. Her teaching specialties include business communications, administrative systems, and personnel management.
Dr. VanHuss is a prolific author who has received a Gold Book award commemorating the sale of a million copies of one of her textbooks. Her work, published by South-Western Publishing Company, includes textbooks in communications, keyboarding and word processing, and office technology. She has written numerous journal articles and has served on the editorial review boards of several leading business education journals.
Table of Contents1. Style, Process, and Product,
2. Ten Guides for Effective Writing,
3. :Positive Letters and Memos,
4. Negative Letters and Memos,
5. Persuasive Letters and Memos,
6. Letter and Memo Reports,
7. Form Letters and Memos,
8. Collaborative and Team Writing,
9. Goodwill and Personal Business Messages,
10. Employment Communications
Appendices: A. Address Directory, B. Language Arts Checklist, C. Language Arts Solutions, D. Evaluation Guide Assess Each Communication.