Before Conflict: Preventing Aggressive Behavior / Edition 1 available in Paperback
In Before Conflict: Preventing Aggressive Behavior, John Byrnes gets to the heart of the concept of aggression prevention. Rather than look strictly at violence and all its implications_fatalities, crime, and assault_Byrnes instead chooses to look ahead, in order to prevent violence rather than simply to act in reaction to it. By using a unique methodology of 'Aggression Management,' those responsible for the safety of others may circumvent the standard practice of mere 'conflict resolution' by dealing with the problem before it creates conflict. Because everyone experiences and manages anger differently, 'Aggression Management' teaches readers not only how to measure their own aggression, but that of others as well. The result empowers the reader to stop problems before they even develop. This book is recommended for anyone responsible for the safety of others, especially people who work in the fields of education, health care and social services, law enforcement, the retail food service industry, and the U.S. Postal Service.
|Edition description:||New Edition|
|Product dimensions:||5.92(w) x 9.02(h) x 0.55(d)|
About the Author
John D. Byrnes is one of the leading authorities on preventing aggression in the workplace and in schools. He has conducted aggression management workshops for some of the nation's largest employers, among them the United States Postal Service, NASA, United States Department of Agriculture, and Disney Development. He has published articles extensively and has spoken before many national associations. This is his first book.
Table of Contents
1 Aggression A Social Epidemic 2 The Nature of Aggression 3 The Arts of Aggression Management 4 The Art of Persuasion, Part I 5 The Art of Persuasion, Part II 6 The Art of Persuasion, Part III 7 The Art of Persuasion, Part IV 8 The Art of Safe Escape 9 Managing to Protect Our Kids in School 10 Managing Aggression in Healthcare and Social Services 11 Public Service, Publice Violence, Part I 12 Public Service, Publice Violence, Part II 13 Managing Aggression in the Retail Food Service Industry 14 Can a Terrorist be Identified Before He Takes His Seat? 15 Aggression vs. Productivity 16 Becoming Part of the Solution
Most Helpful Customer Reviews
I wrote a five start review on this book for ASIS and Security Management. It is a must read for anyone who is concerned about mounting aggression and who wants to do something about it. Dr. Byrnes gives readers an arsenal of practical strategies for early intervention. Great book!
American citizens are trying to cope with their anxiety around the issue of 9/11. Never has there been a time when individuals feel more threatened by aggression, as a nation, as an organization, in our schools and as individuals. Their greatest anxiety comes with the desire to get their arms around this subject of aggression. Whether consciously or not, most humans resolve their anxiety about aggression though their ability to measurement aggression. The axiom is; ¿if you can measure it, you can manage it¿. Can you typically identify someone who intends to do you and/or your loved-ones harm? The answer is yes. This book demonstrates to the reader how you can measure aggression. It teaches you how to identify emerging aggression, so that they can foresee the possibility of conflict, enabling you to prevent the aggression in the first place.