Hired by Cognizant as a content moderator for Facebook, Ryan Hartwig began by keeping gruesome images of cartel violence in Mexico off the platform. This seemed like a righteous mission and yet, as time went by, it became clear the Facebook bosses saw an even bigger threat, Americans of a different political viewpoint.
Ryan watched in horror as Facebook made a monumental shift after the 2016 elections, hiring thousands of US-based content moderators with one mission, to favor leftist viewpoints while suppressing the speech of conservatives. Ryan describes more than forty examples of such behavior, and it will radically rewrite your understanding of the past four years as you learn how the news regarding prominent individuals like Greta Thunberg, Alyssa Milano, and Don Lemon was censored to remove legitimate criticism of them.
Viral videos of Trump supporters being attacked were removed from the platform, and moderators were told to look for signs of hate speech in Trumps' State of the Union addresses, while at the same time allowing vicious attacks against police, pro-lifers, and straight white males.
As America's de-facto town square, Facebook was systematically suppressing free speech, which has traditionally been our country's greatest weapon to combat extremism from either side. Ryan knew he had to take action, and contacted Project Veritas, eventually filming many of these actions with a hidden camera for the world to see. We need to stand up against tech tyranny and corporations that attempt to control our conversations, our news, and our political narratives. Reading Behind the Mask of Facebook: A Whistleblower’s Shocking Story of Big Tech Bias and Censorship is the first step to learning how to confront and defeat this tyranny.
About the Author
Kent Heckenlively, JD, is an attorney, science teacher, and New York Times bestselling author. He lives in Nothern California with his wife, Linda, and they have two children, Jacqueline and Ben.
Table of Contents
Prologue: An Unusual Job Interview xi
Chapter 1 Getting the Job and Leaving the Nest 1
Chapter 2 Finding My Groove as a Content Moderator 9
Chapter 3 A Day in the Life of a Content Moderator 19
Chapter 4 A Tale of Two Whistleblowers 35
Chapter 5 Greta Thunberg-The Press Can Call Her Joan of Arc, but You Can't Criticize Her 55
Chapter 6 From Canada to Colombia, Facebook's Interference in Global Elections 65
Chapter 7 Can You Love Your Country without Being a Racist? 83
Chapter 8 Orange Man Bad: Facebook's Guidance to Content Moderators about Trump Statements 99
Chapter 9 Trumphumpers and Feminazis: Facebook's Slanted Approach to Bullying 127
Chapter 10 Facebook in Black and White 137
Chapter 11 Facebook's Treatment of Antifa, Police Officers, and Drug Cartels 147
Chapter 12 Kaitlin Bennett, the AR-15 Girl 157
Chapter 13 Newsworthy Exceptions: How Facebook Gives Exceptions to Its Policies, Including Hate Speech, When It Suits Them 167
Chapter 14 How Facebook Deals with Abortion and the Pro-Choice Movement 181
Chapter 15 Civil War and Boogaloo: What Facebook "Puts in Place" to Prevent Harm 187
Chapter 16 The Fire Brigade: How Facebook Prevents Public Relations Disasters and Shields Accounts from Deletion 199
Chapter 17 The Future of Censorship: Section 230 and the Communication Decency Act 203
Chapter 18 The Civic Audit of Facebook by John Kyl and Covington Law 213
Chapter 19 Human Resources from Hell: Punishment for Exercising My First-Amendment Rights 217
Chapter 20 Preparing for the Main Event 227
Chapter 21 Project Veritas Goes Live 233
Chapter 22 The Media Merry-Go-Round 249
Epilogue: Election Day Problems and Final Thoughts 267
Appendix A Transcripts That Didn't Make the Final Cut 277