Behind the Smile: The Working Lives of Caribbean Tourism

Behind the Smile: The Working Lives of Caribbean Tourism

by George Gmelch
Pub. Date:
Indiana University Press

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Behind the Smile: The Working Lives of Caribbean Tourism

Behind the Smile is an inside look at the world of Caribbean tourism as seen through the working lives of twenty-one men and women who work in the tourist industry in Barbados. The workers come from every level of tourism, from maid to hotel manager, beach gigolo to taxi driver, red cap to diving instructor. Moving through the various sites in which "hosts" and "guests" meet -- airport, hotel, beach, and tourist attractions -- these highly personal accounts offer insight into complex questions surrounding tourism. The narratives touch on issues such as how race shapes interactions between tourists and workers, how tourists may become agents of cultural change, the meaning of sexual encounters between locals and tourists, and the real economic and ecological costs of development through tourism. George Gmelch offers an engaging introduction to the history of tourism in the Caribbean and recent research on tourism, development, and cross-cultural communication. This lively book will intrigue students, scholars, and all readers interested in the social and cultural aspects of travel.

Product Details

ISBN-13: 9780253342720
Publisher: Indiana University Press
Publication date: 09/28/2003
Pages: 232
Product dimensions: 6.26(w) x 9.58(h) x 0.83(d)

Table of Contents

1Island Tourism1
2Work and Encounters in Tourism25
3The Airport40
Teller and Money Exchanger
4The Hotel54
Taxi Driver
Room Attendant
Guest Services Director
Head Housekeeper
Head of Security
5The Beach116
Beach Vendor
Jet-Ski Operator
Hotel Water Sports Supervisor
Dive-Shop Owner and Instructor
6The Attractions143
Owner-Operator, Island Bus Tours
Co-Pilot, Atlantis Submarines
Tour Guide, Harrison's Cave
Captain, Jolly Roger Pirate Cruises
Owner-Operator, Cycling Tours
7Government and Tourism179
Chief Research Officer, Ministry of Tourism

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