Beyond the Desktop Metaphor: Designing Integrated Digital Work Environments

Beyond the Desktop Metaphor: Designing Integrated Digital Work Environments

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Overview

Leading developers and researchers report on what the next generation of digital work environments may look like, analyzing the theory and practice of designing "out of the box" to facilitate multitasking, collaboration, and multiple technologies.

The computer's metaphorical desktop, with its onscreen windows and hierarchy of folders, is the only digital work environment most users and designers have ever known. Yet empirical studies show that the traditional desktop design does not provide sufficient support for today's real-life tasks involving collaboration, multitasking, multiple roles, and diverse technologies. In Beyond the Desktop Metaphor , leading researchers and developers consider design approaches for a post-desktop future. The contributors analyze the limitations of the desktop environment—including the built-in conflict between access and display, the difficulties in managing several tasks simultaneously, and the need to coordinate the multiple technologies and information objects (laptops, PDAs, files, URLs, email) that most people use daily—and propose novel design solutions that work toward a more integrated digital work environment. They describe systems that facilitate access to information, including Lifestreams, Haystack, Task Factory, GroupBar, and Scalable Fabric, and they argue that the organization of work environments should reflect the social context of work. They consider the notion of activity as a conceptual tool for designing integrated systems, and point to the Kimura and Activity-Based Computing systems as examples. Beyond the Desktop Metaphor is the first systematic overview of state-of-the-art research on integrated digital work environments. It provides a glimpse of what the next generation of information technologies for everyday use may look like—and it should inspire design solutions for users' real-world needs.

Product Details

ISBN-13: 9780262113045
Publisher: MIT Press
Publication date: 03/09/2007
Series: The MIT Press
Pages: 368
Product dimensions: 6.00(w) x 9.00(h) x 1.05(d)
Age Range: 18 Years

About the Author

Victor Kaptelinin is Professor in the Department of Informatics at Umeå University, Sweden, and Professor in the Department of Information Science and Media Studies at the University of Bergen, Norway. He is coeditor of Beyond the Desktop Metaphor: Designing Integrated Digital Work Environments ( MIT Press, 2007).

Mary Czerwinski is a Principal Researcher and Manager in the Visualization and Interaction Research Group at Microsoft Research and adjunct faculty member in Psychology at the University of Washington.

Table of Contents


Acknowledgments     vii
Introduction: The Desktop Metaphor and New Uses of Technology   Victor Kaptelinin   Mary Czerwinski     1
Designing Out of the Box     13
Introduction to Part I     15
Beyond Lifestreams: The Inevitable Demise of the Desktop Metaphor   Eric Freeman   David Gelernter     19
Haystack: Per-User Information Environments Based on Semistructured Data   David R. Karger     49
Explorations in Task Management on the Desktop   George Robertson   Greg Smith   Brian Meyers   Patrick Baudisch   Mary Czerwinski   Eric Horvitz   Daniel Robbins   Desney Tan     101
The Social Dimension of Personal Environments     139
Introduction to Part II     141
Personal Role Management: Overview and a Design Study of Email for University Students   Catherine Plaisant   Ben Shneiderman   H. Ross Baker   Nicolas B. Duarte   Aydin Haririnia   Dawn E. Klinesmith   Hannah Lee   Leonid A. Velikovich   Alfred O. Wanga   Matthew J. Westhoff     143
Soylent and ContactMap: Tools for Constructing the Social Workscape   Danyel Fisher   Bonnie Nardi     171
From Tasks to Activities     191
Introduction to Part III     193
Supporting Activity in Desktop and Ubiquitous Computing   Stephen Voida   Elizabeth D. Mynatt   Blair MacIntyre     195
From Desktop Task Management to Ubiquitous Activity-Based Computing   Jakob E. Bardram     223
Reflections on the Desktop Metaphor and Integration     261
Introduction to Part IV     263
Users' Theories of the Desktop Metaphor, or Why We Should Seek Metaphor-Free Interfaces   Pamela Ravasio   Vincent Tscherter     265
Toward Integrated Work Environments: Application-Centric versus Workspace-Level Design   Victor Kaptelinin   Richard Boardman     295
Conclusion     333
Beyond the Desktop Metaphor in Seven Dimensions   Thomas P. Moran   Shumin Zhai     335
Contributors     355
Index     357

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