ISBN-10:
0137011709
ISBN-13:
9780137011704
Pub. Date:
09/22/2009
Publisher:
Pearson Prentice Hall
Leading at a Higher Level: Blanchard on Leadership and Creating High Performing Organizations (Leading at a Higher Level Series) / Edition 2

Leading at a Higher Level: Blanchard on Leadership and Creating High Performing Organizations (Leading at a Higher Level Series) / Edition 2

by Ken Blanchard

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Product Details

ISBN-13: 9780137011704
Publisher: Pearson Prentice Hall
Publication date: 09/22/2009
Series: Leading at a Higher Level Series
Edition description: Revised and Updated
Pages: 384
Sales rank: 133,946
Product dimensions: 6.20(w) x 9.10(h) x 1.20(d)

About the Author

Ken Blanchard has had an extraordinary impact on the day-to-day management of millions of people and companies. His phenomenal bestseller The One Minute Manager®, coauthored with Spencer Johnson, has sold 13,000,000 copies worldwide in 27 languages. Blanchard’s 17 business bestsellers also include Raving Fans, High Five!, and The Secret: What Great Leaders Know and Do.

Blanchard is Chief Spiritual Officer of The Ken Blanchard Companies, a global leader in workplace learning, employee productivity, leadership, and team effectiveness.

This book contains indispensable contributions from The Ken Blanchard Companies’ founding associates and current consulting partners, including Marjorie Blanchard, Don Carew, Eunice Parisi-Carew, Fred Finch, Laurie Hawkins, Drea Zigarmi, Pat Zigarmi, Alan Randolph, Jesse Stoner, Fay Kandarian, Susan Fowler, Lael Good, Judd Hoekstra, Chris Edmonds, Bob Glaser, Garry Demarest, Vicki Halsey, Kathy Cuff, Linda Miller, Scott Blanchard, and Madeleine Homan Blanchard.

Table of Contents

Introduction: Leading at a Higher Level by Ken Blanchard xv

SECTION I: SET YOUR SIGHTS ON THE RIGHT TARGET AND VISION

Chapter 1 Is Your Organization High Performing? 3

Don Carew, Fay Kandarian, Eunice Parisi-Carew, Jesse Stoner, and Ken Blanchard

Chapter 2 The Power of Vision 17

Jesse Stoner, Ken Blanchard, and Drea Zigarmi

SECTION II: TREAT YOUR CUSTOMERS RIGHT

Chapter 3 Serving Customers at a Higher Level 33

Ken Blanchard, Kathy Cuff, Vicki Halsey, and Jesse Stoner

SECTION III: TREAT YOUR PEOPLE RIGHT

Chapter 4 Empowerment Is the Key 57

Alan Randolph and Ken Blanchard

Chapter 5 Situational Leadership® II: The Integrating Concept 75

The Founding Associates

Chapter 6 Self Leadership: The Power Behind Empowerment 91

Susan Fowler, Ken Blanchard, and Laurence Hawkins

Chapter 7 Partnering for Performance 105

Fred Finch and Ken Blanchard

Chapter 8 Essential Skills for Partnering for Performance: The One Minute Manager® 129

Ken Blanchard and Fred Finch

Chapter 9 Coaching: A Key Competency for Leadership Development 149

Linda Miller and Madeleine Homan Blanchard

Chapter 10 Situational Team Leadership 165

Don Carew, Eunice Parisi-Carew, Lael Good, and Ken Blanchard

Chapter 11 Organizational Leadership 191

Pat Zigarmi, Judd Hoekstra, Ken Blanchard, and Drea Zigarmi

Chapter 12 Strategies for Leading a Change 215

Pat Zigarmi and Judd Hoekstra

SECTION IV: HAVE THE RIGHT KIND OF LEADERSHIP

Chapter 13 Managing a Successful Culture Transformation 241

Garry Demarest, Chris Edmonds, and Bob Glaser

Chapter 14 Servant Leadership 261

Ken Blanchard, Scott Blanchard, and Drea Zigarmi

Chapter 15 Determining Your Leadership Point of View 289

Ken Blanchard, Margie Blanchard, and Pat Zigarmi

Endnotes 309

Acknowledgments 323

About the Authors 327

Services Available 347

Index 351

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Blanchard on Leadership and Creating High Performing Organizations 3.7 out of 5 based on 0 ratings. 3 reviews.
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