There she is forced to deal with the accident and trauma that defined her life: the sudden death of her brother and her best friend's brain injury. The accident impaired her ability to connect with herself or anyone other than the very few she trusted. While she excelled in research psychology - to study the inner workings of the brain and what impaired it - she was unable to connect to anyone who could subject her to loss. Everything in her life fell away by both fate and by her own hand, even her first love, Jeff Bridgers.
Until that day of the terrorists attacks in New York, when the nation and the world is changed forever, and the war she waged internally is realized and called out - Jeff returns home paralyzed and not to her, but home - she learns in her own way to walk and to live outside the trauma that defined her life.
The once vague manifestation of Frances Wall changes when she is ultimately unhinged from the traumas that froze then finally mobilize her to correct what she can of her past, to understand her choices, to feel, and to live.