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National Association of Social Workers/N A S W Press
Interactional Supervision, 3rd Edition / Edition 3

Interactional Supervision, 3rd Edition / Edition 3

by Lawrence Shulman


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Interactional Supervision, 3rd Edition / Edition 3

Lawrence Shulman is a well-known expert on research, practice, and teaching in the field of clinical social work supervision and a contributor to the last three editions of the Encyclopedia of Social Work. His newly revised 3rd edition of Interactional Supervision gives ample attention to the practical, day-to-day problems encountered by clinical supervisors and is particularly useful in fields such as child welfare, where frontline workers are less likely to have formal social work education.

The book is written in a conversational mode and is designed to be easy for students in supervision courses and for new and experienced supervisors. Along with numerous examples from 'real-life' supervision and a thorough explication of a work-phase model of supervision, the new edition includes:

• In-depth discussion and illustrations of the practice content of supervision

• Supervision of evidence-based practices

• Ethical issues, changing legislation, and risk assessment strategies

• Group leadership, group supervision, and the impact of traumatic events, i.e., 9/11

Shulman notes that most social work supervisors describe making the transition from frontline worker to supervisor as a very difficult process in which they received very little support. Many of the books on clinical supervision lack specific examples of individual and group supervision. To address this paucity of examples in the literature, Shulman, in the introductory chapter of the book, outlines some of the experiences that have been drawn from participant presentations at supervision workshops, including the following:

After six years of frontline work with a large welfare agency, a worker was promoted on the retirement of the previous supervisor. On the first Monday morning in her new role, she walked into the common room for coffee and her former peers became quiet. Two of them had also applied for the supervisory job and were upset that they didn't get it. She knew they were talking about her because she used to talk about the former supervisor with them. She wondered if this meant the end of her friendship with them.

Finally, Interactional Supervision, 3rd Edition, argues for what Shulman calls 'the parallel process,' where supervisors model in their interactions with frontline workers the manner in which the staff should ideally interact with clients, an approach that is well documented in scholarly research.

NASW Press

NASW Press, a division of National Association of Social Workers (NASW), is a leading scholarly press in the social sciences. We serve faculty, practitioners, agencies, libraries, clinicians, and researchers throughout the United States and abroad.

Known for attracting expert authors, the NASW Press delivers professional information to hundreds of thousands of readers through its scholarly journals, books, and reference works.

Some of the areas we publish in include:

-Social work in the field of aging
-Models of social work
-Social work with children and adolescents
-Ethics in social work
-Community organization
-Professional development

Product Details

ISBN-13: 2900871013940
Publisher: National Association of Social Workers/N A S W Press
Publication date: 06/01/2010
Edition description: NE
Pages: 420
Product dimensions: 6.00(w) x 1.25(h) x 9.00(d)

Table of Contents

Part IInteractional Supervision
Chapter 1Introduction, Overview, and Basic Assumptions3
Focus of the Book5
Three Assumptions6
Organization of the Book7
Empirical Base9
Chapter 2An Interactional Approach to Supervision11
Task Definition13
Worker-System Interaction15
Obstacles to Worker-System Interaction18
Supervision Function19
Research Findings21
Part IISupervision and the Phases of Work
Chapter 3Preparatory and Beginning Skills in Supervision35
Supervision and the Phases of Work35
The New Supervisor: Some Variations on the Theme45
Affirmative Action in Promotion and Hiring: Issues for the Supervisor59
Supervisory Beginnings with New Workers65
Research Findings75
Chapter 4Work-Phase Skills in Supervision78
Work-Phase Model79
Research Findings133
Chapter 5Supervisory Endings and Transitions141
The Worker's Ending Experience142
The Supervisor's Ending Experience149
Part IIIEducation and Evaluation Functions
Chapter 6Educational Function of Supervision155
Assumptions about Teaching and Learning156
Requirements for Effective Learning158
Skills of Professional Performance160
Teaching Core Practice Skills161
Monitoring Skills Development199
Research Findings201
Chapter 7Evaluation Function of Supervision203
Obstacles to Effective Evaluations: The Supervisor's Viewpoint203
Evaluation Content and Process205
Research Findings208
Part IVWorking with Staff Groups
Chapter 8Supervision of Staff Groups213
Dynamics of Supervisory Work with Staff Groups214
Mutual Aid Processes216
Beginning Phase in Groups: The Contracting Process218
Work Phase in Groups231
Authority Theme: Group-Supervisor Relationships251
Ending Phase in Groups256
Research Findings256
Chapter 9Helping Staff Cope with Trauma258
Death of a Worker's Client259
Death of a Staff Member263
Physical Attack by a Client on a Worker265
Public Questioning of Agency Policies266
Service Reductions, Staff Cutbacks, and Reorganization269
Impact of a Social Trauma281
Part VMediating Conflict between Staff and the System
Chapter 10Working with the System287
Supervisor's Role in Mediating Conflict with the System287
Helping Staff Negotiate the System289
Third-Force Function294
Research Findings308
Coda: Recording Procedures and Professional Competence311
AppendixNotes on Research Methodology315
Instrument Development and Testing316
Methodology of the 1981 Study321
Methodology of the 1991 Study325
Further Reading333
Case Example Index337
About the Author351

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