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Springer-Verlag New York, LLC
Product Lifecycle Management: 21st Century Paradigm for Product Realisation / Edition 1

Product Lifecycle Management: 21st Century Paradigm for Product Realisation / Edition 1

by John Stark


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Product Lifecycle Management: 21st Century Paradigm for Product Realisation / Edition 1

Product Lifecycle Management (PLM), a new paradigm for product manufacturing, enables a company to manage its products all the way across their lifecycles in the most effective way. It helps companies get products to market faster, provide better support for their use, and manage end-of-life better. In today's highly competitive global markets, companies must meet the increasing demands of customers to rapidly and continually improve their products and services. PLM meets these needs, extending and bringing together previously separate fields such as Computer Aided Design, Product Data Management, Sustainable Development, Enterprise Resource Planning, Life Cycle Analysis and Recycling.

Product Lifecycle Management: 21st Century Paradigm for Product Realisation explains the importance of PLM, from both the business and technical viewpoints, supported by examples showing how world-class engineering and manufacturing companies are implementing PLM successfully. The book: introduces PLM, a unique holistic view of product development, support, use and disposal for industry worldwide, based on experience with internationally renowned companies; shows you how to take full advantage of PLM, how to prepare people to work in the PLM environment, how to choose the best solution for your situation; provides deep understanding, nurturing the skills you will need to successfully implement PLM and achieve world-class product development and support performance; and, gives access to a companion WWW site containing further material.

Product Details

ISBN-13: 2901852338106
Publisher: Springer-Verlag New York, LLC
Publication date: 08/27/2004
Series: Decision Engineering Series
Edition description: 1st Edition.
Pages: 464
Product dimensions: 6.00(w) x 1.25(h) x 9.00(d)

About the Author

John Stark started working in product development in 1979.In the 1980s he worked in computer aided design, product data management, and business process improvement.He has worked as a consultant to companies in the product development and support area since the mid-1980s; first for Coopers & Lybrand, then as an independent consultant.

Table of Contents

Executive overview of PLM     1
Talking to a VP     1
Short answers     2
The need for PLM     3
Implementing PLM     6
Responsibility for PLM     7
A new way of thinking     8
PLM offers different benefits to different managers     12
Be aware     13
Introduction to PLM     15
PLM in the 21st century     15
Lifecycle     17
Product     20
The many components of PLM     21
The emergence of PLM     24
Why PLM is important: Lifecycle problems to be resolved     27
More lifecycle problems to resolve     29
Why PLM is important: Product development problems to resolve     34
Why PLM is important: Opportunities to seize     35
Progress depends on retentiveness     37
Reality check     37
Engineering vision     40
Engineering strategy and engineering plan     42
Remembering the past     42
Lessons learned     43
The opportunities and benefits of PLM     45
Opportunities galore     45
Benefits along the lifecycle     45
Increasing revenues     46
Cutting costs     47
Other expressions of benefit     48
Doing all these things better     49
Managing that product data better     51
Opportunity, benefit and response     52
It's important. Be careful, it's easy to fail     53
The rationale for PLM     55
Many drivers for change     55
More problems across the lifecycle     64
Control isn't easy     65
Finding some structure     67
Sustainable development     67
Customer involvement and the voice of the product     68
Survival rules     69
Different views of PLM     71
The obvious benefits of PLM     71
Different standpoint, different view     71
The CEO     72
Business planners     73
Functional managers     74
Marketing managers; manufacturing managers     74
Engineering managers; product support managers     75
The workers     76
Application system vendors     77
Service providers     78
You start here - in the details of the PLM swamp     79
The product lifecycle environment     79
Product data and product workflow     82
Product workflow     83
An inefficient workflow     84
Product data, the devil is in the details     86
The link between product data and product workflow     93
At second glance     94
Key management issues around product data and product workflow     95
PLM has the answers     97
PLM meets the requirements     97
To do, and not to do     102
Some components of PLM     105
Product lifecycle activities     105
Product     106
Organisational structure     106
Human resources in the product lifecycle     107
Methods, techniques, practices, methodologies     108
Processes     114
System components in the lifecycle     115
Slicing and dicing the systems     117
Interfaces     118
Information     119
Standards     119
Many components     120
Uncoordinated incoherent improvement initiatives     121
Traditional management across the product lifecycle     121
Pressure for PLM     123
Improvement initiatives     124
So what do we do now?     126
PLM feasibility study     127
Coherent vision, strategy, plan, resources, metrics     129
Some definitions     129
From vision to plan     132
A company's PLM Vision     135
What is a PLM Vision?     135
Basic points about the PLM Vision     135
Where does the PLM Vision fit?     136
Metrics and the PLM Vision     137
Factors to consider when developing the PLM Vision     140
The team creating the PLM Vision     140
The PLM Vision report     142
The process of PLM Visioning     143
Thinking about Visions     143
In the absence of a PLM Vision     144
Reasons for developing the PLM Vision     145
The danger of underestimating Vision     146
Starting the Visioning process     148
Haziness of the Vision     155
Structure for the PLM Vision     157
Slicing and dicing     157
Key areas     158
A draft Vision in words     159
One step clearer     160
Reality check     161
A strategy to achieve the Vision      163
The PLM strategy     163
Military strategy     163
Lessons learned     165
American Civil War     166
France     167
The English Channel     168
Russia     169
The Pacific Ocean     170
Principles of military strategy     171
Industrial strategies     173
Manufacturing strategy     173
Company strategy     175
Principles of strategy     176
Importance of strategy     177
Principles for the PLM strategy     179
PLM principles     179
Focus on the product     180
Involve the customer, listen to product feedback     182
Remember the planet and mankind     184
Simple slim-line organisation     184
Highly-skilled people     185
Use of modern technology     186
Coherent PLM Vision, strategy and plan     188
Continually increase sales and quality, reduce time cycles and costs     188
Watch the surroundings     190
Maintain security     190
Preparing for the PLM strategy     191
The PLM strategy      191
Structure     192
A company-specific strategy     192
PLM strategy and change strategy     193
A strategy, not a system, practice or initiative     194
Developing a PLM strategy     195
A five-step process     195
First step: Collecting information     195
Current situation of the surrounding environment     202
Strategy identification and selection     205
Identifying strategies     205
Strategy elements     206
Implications of strategy elements     209
Policies     211
Strategy analysis     212
Communicating the strategy     213
The PLM plan     214
Change management for PLM     217
PLM calls for change     217
Equation for change     218
People     220
Communication     222
Learning     223
The reward system     224
Incremental change     225
Transformational change     226
The change leader position     228
Making change occur     230
PDM, an essential enabler for PLM     233
PDM systems      233
The importance of PDM systems     234
Top management involvement with PDM     235
Resolving data issues     237
A multi-user, multi-organisation environment     238
A multi-application, file-based environment     239
Multiple data definition     240
Multiple representations of data     241
Multiple versions     243
Multiple relationships     244
Meaning of data     245
Long-life data     246
Convincing arguments     247
Reasons for implementing a PDM system     249
Introduction     249
Information management     251
Reuse of information     256
Workflow management     259
Engineering change management     263
Overall business performance improvement     266
Resolution of business problems     267
Functional performance improvement     269
Better management of product development activities     271
Automation of product development activities     274
IS effectiveness improvement     277
Infrastructure for effective product development     279
Questions about the future role of PDM      281
Forewarned is forearmed     285
Introduction     285
Reasons and replies     285
Networking for PDM success     297
Engineering change process     299
Financial justification of PDM     305
Introduction     305
Time value of money     307
Net Present Value     309
Cost justification     310
Identification of benefits     311
Project calculations     313
Potential problems     315
FAQs about implementation and use     317
Introduction     317
What PDM functionality do we need?     318
Who should we involve in PDM?     318
How do I cost-justify PDM?     321
Does PDM fit with Concurrent Engineering?     323
How should I introduce PDM?     324
Should we buy or make PDM?     326
Should I outsource PDM?     327
Recommendations for a PDM Project Manager     329
Barriers to successful implementation of PDM     333
Many potential barriers     333
System     333
People     334
Project team     336
Process      338
Organisational structure     339
Funding     341
Information     342
Installation     344
Everyday use     345
Examples of PDM implementation     349
Introduction     349
Electronics industry     349
Automotive industry     353
Engineering industry     357
Aerospace industry     361
Summary     365
Maturity model for PDM     367
Four stages of evolution     367
A company at Stage 1     367
A company at Stage 2     370
A company at Stage 3     373
A company at Stage 4     375
A questionnaire     378
Traditional or modern?     380
The PDM project     383
Introduction     383
PDM project start-up     383
The task at hand     385
The need for models     386
The environment of modelling     387
Preparing to select a PDM solution     388
Gathering management information     389
Information about the product development environment     390
User requirements      394
Reporting results     396
Identifying scenarios     396
Prototyping and benchmarking     397
Selecting a PDM solution     398
Business benefits     398
Organisational issues     400
PDM architectures     400
The implementation plan     400
Implementation and use of PDM     401
A long-haul project     404
Review     405
PLM functionality and systems     407
PLM functionality     407
Vendors of PLM systems and components     409
Examples of PLM in use     410
Future developments     417
PLM systems with more complete functionality     417
Lifecycle phase/gate     417
Product feedback     417
Product portfolio simulator     417
Standards, standards, standards     417
Product responsibility     418
Product audit     418
Joint industry activities     418
Products and the law     418
PLM model     419
Financing new products     419
Understandable PLM     419
Index     437

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