Building a Total Quality Culture

Building a Total Quality Culture

by Joe D. Batten

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Product Details

ISBN-13: 9781625645784
Publisher: Wipf & Stock Publishers
Publication date: 01/01/2014
Pages: 104
Product dimensions: 8.50(w) x 9.80(h) x 0.30(d)

About the Author

Joe D. Batten, MS, CPAE was the author of fourteen books, over four training, management, sales, and leadership films, presented to over three thousand audiences in seventeen countries, and was the first speaker inducted in the National Speakers Association Hall of Fame. His New York Times best-selling book, Tough-Minded Management, was the first management book to reach #1 in America. Mr. Batten worked directly with over 80 percent of the Fortune 500 companies and gave the United States Army the phrase "Be All You Can Be." Mr. Batten was widely considered the "Sales Training Dean of America".

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