Measuring and managing the performance of a business is one of the most genuine desires of management. Balanced scorecard, the performance prism and activity-based management are the most popular frameworks in this setting. Based on the findings of R.G. Eccles’ acclaimed "Performance Measurement Manifesto (1991)" this book introduces new contexts and themes of application and presents emerging research areas related to business performance measurement and management, e.g. SMEs and sustainability. As a result of the 1st International Summer School Piero Lunghi on "Perspectives of Business Performance Management" this book is written both for students and academics, as well as for practitioners looking for new, yet proven ways to measure and manage business performance.
|Publisher:||Springer Berlin Heidelberg|
|Product dimensions:||6.10(w) x 9.25(h) x 0.03(d)|
Table of ContentsPart I: What is next by context PMM in Small and Medium Enterprises Performance Measurement and Management in SMEs: Discussion of Preliminary Results from an Italian Survey (Paolo Taticchi, Andrea Asfalti, Francesco Sole) New Integrated Information Systems and Management Control Change in Small and Medium Enterprises (Maria Pia Maraghini) PMM in Collaborative Environments A Framework for Evaluating Enterprise Network Performances (Luca Cagnazzo, Lorenzo Tiacci, Stefano Saetta) Performance Analysis of RFID Application in Cold Chain Management (Alessandra Rollo, Maria Grazia Gnoni) PMM in Applications to Special Sectors A Performance Measurement System for Racing Teams: An Exploratory Study in an Unresearched Context (Francesco Mastrandrea, Paolo Taticchi) How Small Firms in the High Quality Food Sector Can Improve Their Business Performance: The Ligurian Oil Case Study (Giorgio Locatelli, Mauro Mancini) How to Use Different Measures for Different Purposes: A Holistic Performance Management Model for Public Organizations (Francesco Sole, Giovanni Schiuma) Part II: What is next by theme PMM and Sustainability Management Using Qualitative System Dynamics to Enhance the Performance Measurement of Sustainability (Cristiana Parisi) Operationalising Sustainability: How Small and Medium Sized Enterprises Translate Social and Environmental Issues Into Practice (Cristiana Parisi, Maria Pia Maraghini) Supplier Performance Evaluation for Green Supply Chain Management (Roberto Maria Grisi, Luigi Guerra, Giuseppe Naviglio) PMM and Project/HR/Risk Management A Synthetic Measure for the Assessment of the Project Performance (Antonella Certa, Mario Enea, Antonio Giallanza) A Project Manager Suitability Parameter in Project Accomplishment (Antonella Certa, Mario Enea, Giacomo Galante, Manuela La Fata) The Dilemma of Performance Appraisal (Peter Prowse, Julie Prowse) Risk in Supply Networks. The Case of Aeronautical Firms (Roberto Maria Grisi, Teresa Murino, Pasquale Zoppoli) Part III: What is next by challenge PMM Models’ Evolution A Framework for Performance Measurement and Management Based on Axiomatic Design and Analytical Hierarchy Process (Paolo Taticchi, Luca Cagnazzo, Marco Santantonio, Flavio Tonelli) Designing and Implementing Performance Management Systems (Veronika Packová, Peter Karácsóny) The Three-Stage Evolution of Full Cost Accounting in Business Economics (Fabio Santini) PMM Traditional Measurement Cases The Measurement System Analysis as a Performance Improvement Catalyst: A Case Study (Luca Cagnazzo, Tatjana Sibalija, Vidosav Majstorovic) Multi-Echolon Inventory Performance Evaluation. The Case of a Communications Company (Mosè Gallo, Luigi Guerra, Giuseppe Naviglio) Alignment of Strategy-Managerial Characteristics and Performance at the Functional Level in Dubai Local Government (Ali Sebaa, James Wallace, Nelarine Cornelius) PMM Innovative Way of Measurement Understanding Organisational Knowledge-Based Value Creation Dynamics: A Systems Thinking Approach (Francesco Sole, Daniela Carlucci, Giovanni Schiuma) Neural Networks and Regressive KPI Metamodels for Business Corporate Management: Methodology and Case Study