Business Process Improvement for Manufacturing and Service Industry. (Business Process Management and Continuous Improvement Executive Guide series, #1)

Business Process Improvement for Manufacturing and Service Industry. (Business Process Management and Continuous Improvement Executive Guide series, #1)

by Shruti Bhat

NOOK Book(eBook)


Available on Compatible NOOK Devices and the free NOOK Apps.
WANT A NOOK?  Explore Now
LEND ME® See Details


This book presents a practical way to build and improve business processes, and assists professionals whether they are learning the basics of business process improvement, planning their first improvement project, or evangelizing process oriented thinking throughout their organization.

Who should read this book?

This book is for Agile entrepreneurs, Leaders, QA (Quality Assurance) managers, Management consulting professionals, Production supervisors, Manufacturing heads, CEOs, Directors and all Managers involved in decision-making, directing their organization's sustainability, profitability, and expansion. If you want some new ideas for improving your business and need to get your team involved then this concise self-help, business management book is for you.

This book is also for professionals who are interested in making a career change and wish to embrace business process management (bpm) role. This book simplifies 18 most promising business improvement methodologies, which would help executives; change management professionals improve business situations in their new role as a Business Analyst, Process Improvement, or Process Management Expert.

This book is also for graduate students, budding out of colleges and are in the process of stepping into the industrial world- be it manufacturing or a service industry. This book helps them learn the various methods by which they can improve their company's business, which in turn would help their career growths.

Lastly, but not the least, this book is not body of knowledge (BoK) for certification exam. Rather, this book is for "all business readers" who wish to apply business improvement methodologies to their work place in most beneficial and practical ways.

What will you learn from this book?

In this book, you will learn about:

  • What is a business process? What are different types of business processes? Why improve a business process?

  • 18 Business Process and Continuous Improvement methodologies such as Kaizen, 5S, Lean, Six Sigma, Capability maturity model integration (CMMI), ISO, Pareto's model, Good manufacturing practises (GMP), Quality by Design (QbD), Just in time, Lean Six Sigma, Total quality management (TQM), Juran's principle, Poka Yoke, CAPA, 8D, Balanced scorecard and Hoshin Kanri.

  • Advantages of each business improvement methodology. Precautions needed before implementing methodology at your workplace.

  • Strategic planning and risk assessments involved prior to implementing a business process improvement methodology.

  • References of their use by startups, small companies who later on became big corporate houses and Fortune 500 companies.

  • Tips to maximize positive results from executing business process improvement methodologies for your organization.

About the author: Shruti U Bhat Ph.D, MBA, Certified Lean Six Sigma Black Belt

Shruti is a Profitability Expert for over 18 years. She has successfully delivered more than 1000 successful innovation, business process design and continuous improvement projects to satisfied clients worldwide.

She has turned-around failing companies to successful enterprises, helped solve cash-flow problems, improved Operations/ Service levels and PROFITS.

More at

Product Details

BN ID: 2940152753288
Publisher: Shifting Paradigms, Canada
Publication date: 10/19/2015
Series: Business Process Management and Continuous Improvement Executive Guide series , #1
Sold by: Draft2Digital
Format: NOOK Book
File size: 551 KB

Customer Reviews