A Case Manager's Study Guide / Edition 4

A Case Manager's Study Guide / Edition 4

by Denise Fattorusso, Campion E. Quinn
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Pub. Date:
Jones & Bartlett Learning
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A Case Manager's Study Guide / Edition 4

A Case Manager's Study Guide: Preparing For Certification, Fourth Edition Is The Perfect Study Guide For New Case Managers Preparing To Take The Certified Case Manager (CCM) Exam And Practicing Case Managers Who Are Recertifying. Based On The Commission For Case Manager Certification (CCMC) Six Knowledge Domains And Eight Essential Activities, It Addresses New Changes Passed And Legislative Updates Resulting In Significant Changes In Healthcare And Case Management. New Topics Include Patient-Centered Care, Readiness To Change, Evidence-Based Case Management, And Management Outcomes. Completely Updated And Revised, A Case Manager's Study Guide: Preparing For Certification, Fourth Edition Contains Nearly 700 Questions And Comprehensive Answer Rationales.

Included With The Book Is An Online Access Code For Navigate Testprep, A Dynamic And Fully Hosted Online Assessment Tool Designed To Help Nurses Prepare For Certification Examinations By Offering Case-Based Questions, Detailed Rationales, And Robust Reporting. Navigate Testprep: A Case Manager's Study Guide Also Sold Separately.
• Randomized Questions Create New Exams On Each Attempt
• Monitors Results On Practice Examinations With Score Tracking And Time On Each Task
• Reporting Tools Evaluate Progress And Results On Each Attempt

Don't Forget To Visit Our Nursing Certification Website: Www.Nursingcertificationsuccess.Com.

Product Details

ISBN-13: 9781449683351
Publisher: Jones & Bartlett Learning
Publication date: 06/25/2012
Edition description: Study Guid
Pages: 424
Sales rank: 980,652
Product dimensions: 8.40(w) x 10.80(h) x 1.00(d)

Table of Contents

Chapter 1Pre-Test1
Appendix 1-APre-Test Answers13
Chapter 2Processes and Relationships1
Communication Skills1
Medical Records and Confidentiality3
Medical Record Security5
Definition of Case Management6
Philosophy of Case Management8
Role of the Case Manager8
Informed Consent13
Interview Techniques13
Negotiation and Conflict Resolution Strategies17
Appendix 2-AProcesses and Relationships Questions23
Appendix 2-BProcesses and Relationships Answers43
Chapter 3Healthcare Management1
Identifying Patients for Case Management1
The Case Manager as a Patient Advocate3
Ethical Issues in Case Management3
Legal Aspects of Case Management7
Legal Terms a Case Manager Should Be Familiar With13
Federal Legislation Important to the Case Manager17
Assessing the Patient's Level of Physical and Mental Impairment26
Appendix 3-AHealthcare Management Questions31
Appendix 3-BHealthcare Management Answers81
Chapter 4Community Resources and Support1
Services and Available Resources1
Orthoses, Prostheses, and Assistive Devices9
Federal Insurance Topics for the Case Manager17
Appendix 4-ACommunity Resources and Support Questions33
Appendix 4-BCommunity Resources and Support Answers73
Chapter 5Service Delivery1
Private Insurance Topics for the Case Manager1
Appendix 5-AService Delivery Questions15
Appendix 5-BService Delivery Answers37
Chapter 6Psychosocial Intervention1
Family Dynamics1
Multicultural Issues and Health Behavior2
Psychosocial and Neurological Assessment3
Mental Health and Psychiatric Disability Concepts3
Psychological Aspects of Catastrophic Illness and Chronic Disease4
Appendix 6-APsychosocial Intervention Questions9
Appendix 6-BPsychosocial Intervention Answers17
Chapter 7Rehabilitation Case Management1
Workers' Compensation Insurance1
Americans with Disabilities Act of 1990 (ADA)2
What is a Work Hardening Program?4
Life Care Plans8
Appendix 7-ARehabilitation Case Management Questions9
Appendix 7-BRehabilitation Case Management Answers23
Chapter 8Post-Test1
Appendix 8-APost-Test Answers13
Appendix ACase Management Certification Criteria1
Appendix BConsent Agreement Form5
Appendix CPatient Case Report7
Appendix DVendor Progress Report9
Appendix EAlternate Benefit Plan Form13
Appendix FCommunity Resources15
Appendix GWeb Sites21
Appendix HReading List23
Appendix ICMSA 1996 Statement Regarding Ethical Case Management Practices25
Appendix JDSM-IV Multiaxial Classification27
Appendix KGlobal Assessment of Functioning (GAF) Scale29

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