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Cengage Learning
Cases in Public Management / Edition 5

Cases in Public Management / Edition 5

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Product Details

ISBN-13: 9780875814056
Publisher: Cengage Learning
Publication date: 01/01/1997
Edition description: 5TH
Pages: 235

About the Author

MICHAEL WHITE is a recording engineer, producer, and instructor who has worked for companies as diverse as Right Track Recording Studios, Jimi Hendrix's Electric Lady Studios, Solid State Logic, Outdoor Life Network, and Sirius Satellite Radio. Over the years, he has worked on albums for Whitney Houston, James Taylor, the Rolling Stones, Talking Heads, David Bowie, 3 Doors Down, and many others. He currently lives in New York City, where he teaches classes at the SAE Institute, and continues to work as a recording engineer for the music, film, and post-production industries.

Table of Contents

Part One: BARGAINING AND NEGOTIATIONS. 1. A Tiger in the Planning Section. 2. ACLU v. Tyler County. 3. Budget Cuts. 4. Commercial Free Speech? 5. Intransigence and Inertia. 6. Middle Management Ignored. 7. Who Staffs the Hospital? Part Two: ETHICAL AND PERSONAL DILEMMAS. 8. A Zealous City Employee. 9. AIDS Patients. 10. Ann'''s Dilemma. 11. A Case of Bureaucratic Morality? 12. Anna Lieberman, Deceased. 13. One Perspective on Hillsdale Tower. 14. The Outsider. 15. Thompson'''s Time Management. Part Three: ORGANIZATIONAL AND LEADERSHIP ISSUES. 16. Agency Capture? 17. Deliah'''s In-Basket. 18. Dilemma in Juvenile Court. 19. Effective Leadership? 20. Going to the Dogs! 21. Hail to the New Chief. 22. Shifting the Costs of Governance. Part Four: ORGANIZATIONAL CHANGE AND CULTURE. 23. A License for Quality: TQM at the BMV. 24. Doing Hard Time: Reforming the Prison System. 25. Environmental Quality. 26. Mixed Effects of a Demonstration Project. Part Five: PERSONNEL AND HUMAN RESOURCE ISSUES. 27. A Supervisor for Unit II. 28. Affirmative Action in Hamilton County. 29. HIV and Employee Rights. 30. Performance Evaluation and Organizational Rigidity. 31. The Police Captain Dilemma. 32. Reasonable Accommodations. 33. A Subordinate'''s Homophobia. Part Six: POLICIES AND PROCEDURES. 34. A Matter of Evaluation. 35. Annual Daffodil Festival. 36. Metropolitan Emergency Medical Services. 37. Of Bounded Cooperation. 38. The Challenger Shuttle Disaster. 39. The Gesture That Went Awry. Part Seven: SUPERVISORY PROBLEMS. 40. An Office Romance. 41. Carl the Ripper. 42. Conflicts on the Human Services Coordination Team. 43. The Making of a Corrections Officer. 44. Distributing County Property Without Consent. 45. Easing Toward Change in Urbania'''s Finance Department. 46. "Keep a Two-by-Four Behind Your Desk." 47. "Stop Having Birthdays!" 48. One Supervisor'''s Analysis.

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