Cengage Advantage Books: Communicating with Credibility and Confidence (with SpeechBuilder Express? and InfoTrac ) / Edition 3 available in Paperback
Gay and Donald Lumsden (both California Polytechnic State U., San Luis Obispo) offer a textbook designed to help students develop satisfying and effective communication skills for both their personal relationships and career goals. The research and resources have been updated throughout the third edition, and, as with previous editions, the authors have made the language accessible to the English-as-a-second-language students who use the book by using few colloquialisms and slang. Annotation ©2004 Book News, Inc., Portland, OR
Table of Contents
Part I: UNDERSTANDING COMMUNICATION. 1. Communication Dynamics: Exploring Concepts and Principles. 2. Your Communication: Developing Credibility and Confidence. 3. Perception and Thought: Making Sense. Part II: CREATING DIALOGUE. 4. Listening and Questioning: Negotiating Meanings. 5. Nonverbal Communication: More than Words Can Say. 6. Verbal Communication: Connecting with Language. Part III: BUILDING INTERPERSONAL RELATIONSHIPS. 7. Relationship Climates: Creating Communication Environments. 8. Personal Relationships: Growing with Another. 9. Professional Relationships: Transacting for Success. Part IV: COMMUNICATING IN GROUPS AND TEAMS. 10. Groups and Teams: Communication and Leadership. 11. Problem Analysis and Decision Making: Achieving Group and Team Goals. Part V: SPEAKING TO PUBLIC AUDIENCES. 12. Research and Development: Creating Public Speeches. 13. Rehearsal and Delivery: Speaking to Audiences. 14. Public Presentations: Speaking to Inform. 15. Public Presentations: Speaking to Persuade. Glossary. End notes. Index.