Change, Conflict and Community

Change, Conflict and Community

by Barbara Kenton, Suzanne Penn

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Product Details

ISBN-13: 9781136422157
Publisher: Taylor & Francis
Publication date: 09/10/2008
Sold by: Barnes & Noble
Format: NOOK Book
Pages: 288
File size: 3 MB

About the Author

Barbara Kenton, FCIPD, MSc is a Freelance HR Consultant and Director of WHooSH, Whole Systems Health. She is an experienced consultant, mediator, facilitator, coach and trainer with over 25 years' experience as a manager and development specialist working with individuals, teams and organisations in the UK and internationally.

An independent facilitator, consultant and writer since 2004, Suzanne’s key areas of expertise include leadership development, group facilitation and team coaching, people management skills development, organizational culture, strategic HR and creativity and innovation. She was previously Assistant Director at Roffey Park Institute, focusing on senior and middle management development and HR and OD consultancy. Prior to that she was MBA Course Director at Roffey Park and is a lead tutor on their MSc in People and Organization Development Programme.

Table of Contents

List of Figures
List of Tables
Chapter 1: Introduction
Chapter 2: Making sense of change
Chapter 3: Pattern past
Chapter 4: Change and conflict – a chicken and egg debate?
Chapter 5: Resolving conflicts
Chapter 6: From conflict to collaboration
Chapter 7: Learning through change
Chapter 8: Energising the organisation
Chapter 9: Holistically healthy organisations
Chapter 10:The bigger picture: community
Introduction to Case Studies
Case studies
1. Affinity Sutton
2. Portsmouth NHS Trust
3. Red Bee
4. Hampshire Fire&Rescue Service
5. O2 – “A better place”
6. Organisational health from a Gestalt perspective
7. A change agent’s story

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