The Chief Learning Officer

The Chief Learning Officer

by Tamar Elkeles, Jack J. Phillips
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Taylor & Francis
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The Chief Learning Officer


Tamar Elkeles, vice president of Qualcomm Learning Center and co-author of The Chief Learning Officer, has been named 2010 CLO of the Year by Chief Learning Officer magazine

"Since she began with the company in 1992, Tamar Elkeles has built the Qualcomm Learning Center from a one-person operation into a sophisticated, integrated and innovative strategic resource for the organization" said Norm Kamikow, president and editor in chief of Chief Learning Officer magazine.

Congratulations Tamar!


New business realities and customer demands, coupled with new technologies in a changing competitive landscape are causing corporate learning departments to rethink their value, role, and impact in the organization. In a constantly changing business landscape with limited resources and tight budgets, learning must be viewed as essential to a successful achievement of business goals. The individual driving this function, the Chief Learning Officer (CLO), is in a unique position to add significant value to the organization. The role of the CLO is to drive value, focusing on issues such as business alignment, managing resources, innovation, customer service and ROI. The challenge is to show value to the organization in terms that business leaders and financial analysts can understand and appreciate. Written from the perspective of the CLO, this book discusses nine important value-adding strategies, making up this critical role of the CLO of the future. At least twenty high profile CLOs provide their strategies on each of these issues.

This book is essential reading for both the training and HR communities who need to show the value and connect learning to the business. This book shows the value that can be achieved in the organization if it is managed and organized properly and the appropriate leadership is provided.

Product Details

ISBN-13: 9780750679251
Publisher: Taylor & Francis
Publication date: 09/01/2006
Series: Improving Human Performance
Edition description: 1ST
Pages: 360
Sales rank: 1,173,738
Product dimensions: 6.00(w) x 9.00(h) x 9.00(d)

Table of Contents

1. The Chief Learning Officer: Evolution, Trends, Issues

2. Developing the Learning Strategy

3. Setting the Investment Level

4. Aligning Learning to Business Needs

5. Shifting to Performance Improvement

6. Creating Value-Based Delivery

7. Managing the Learning Function for Value

8. Working in a Global Environment

9. Managing Talent for Value

10. Creating a Performance and Innovation Culture

11. Creating Value with Employee Engagement

12. Developing Global Leaders

13. Demonstrating Value with Analytics and ROI

14. Develop Effective Business Relationships

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The Chief Learning Officer: Driving Value within a Changing Organization through Learning and Development 4 out of 5 based on 0 ratings. 1 reviews.
RolfDobelli More than 1 year ago
Since the day Jack Welch tapped Steve Kerr to lead General Electric's learning programs, other top companies have also named chief learning officers and put them to work. Authors Tamar Elkeles and Jack Phillips explain how corporate training has changed, what companies have gained from the CLO managerial approach and how you can garner these benefits for your company. They keep things practical, clear and concise by using many charts, bullet points, tables and explanatory graphics. The book also provides real-world business stories and instructive quotes from successful CLOs. In the last chapter, several corporate learning professionals who are actual heroes explain significant issues they have conquered. Since the profession of being a CLO is still growing, getAbstract recommends this worthwhile introduction to what a CLO should accomplish. The book also helpfully explains what a solid learning department should do to fulfill its teaching mission and to align well with corporate management.